Manager, E-commerce Category Management

Samsung; Mississauga; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Employee discount

Medical & dental coverage

RRSP plan

On-site gym

Cafeteria with coffee

Tuition Reimbursement

Employee referral program

Virtual Pet Care

Well Being Days

Job summary

Samsung Electronics Canada is seeking a DTC Category Manager to oversee online product strategy, pricing, launches, and promotions across DtC and marketplace channels. The role involves collaborating with product managers, marketing, and sales teams to drive growth in Canada.

You will manage 300+ products, 100+ launches yearly, optimize listings on Shopify, Amazon, and eBay, and lead ROI analyses. A strong background in e-commerce, data analysis, and cross-functional leadership is essential.

Qualifications

• Experience in DtC/Marketplace sales and P&L management.
• Ability to coordinate marketing across online marketplaces.
• Strong data analysis and reporting skills.

Responsibilities

• Sales Strategy & Planning
• KPIs, forecasting, and P&L management for DtC/Marketplace
• Develop and support short- and long-term ecosystem and promotion plans
• Manage marketplace product portfolio and merchandising; create and optimize listings
• Coordinate marketing for online marketplaces and pricing optimization
• Publish high-quality content across channels
• Ensure IP, legal, and product compliance
• Perform QA on online product and offers launches
• Lifecycle management of 300+ products and 100+ launches annually
• Collaborate with marketing, finance, legal, and sales teams to build tactical plans
• Market research, competitive analysis, and trend monitoring

Skills

Sales Strategy

Forecasting

P&L Management

Digital Marketing

Content Management

Pricing & Promotions

Data Analysis

Cross-functional Collaboration

Market Research

E-commerce Platforms

Tools

Shopify

Amazon

eBay

Job description

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people - they are at the frontier of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

Did we catch your attention yet?

If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun.... then please keep reading!

Our Perks

• Fantastic employee discount on all Samsung products
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee/latte machine
• Tuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning
• Employee Referral program- we want great talent like you!
• Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!
• Additional Well Being Days for better work life-balance!

The DTC (S.com & SES) Category Manager, reporting to the Sr. Manager Category Management MX DtC, is responsible for assisting in regard to the inter-business communications, product strategy, structure, pricing, launch plan, promotion planning, execution and postmortem and ROI analysis on non-HHP categories. The incumbent is to share and align DTC's (S.com and SES) directions, strategies, goals, and objectives to online product manager in MC divisions. The incumbent is responsible for overseeing MX non-HHP categories of DTC business and closely working with online product managers on developing and executing sales & marketing strategies such as product launch, product portfolio, promotions and digital marketing. The incumbent is responsible for marketplace expansion and management such as eBay, Shopify, Amazon (or equivalent), Direct business (Dropship) for assigned product categories. In addition, the incumbent is responsible for managing day-to-day product launch and the promotions calendar, Digital Marketing calendar, legal T & C for all divisions working with the rest of the DTC team and sales divisions to ensure flawless execution.

Role and Responsibilities

Essential Duties and Responsibilities

• Sales Strategy & Planning
• Accountable for the KPIs, forecasting, management planning & P & L of assigned categories for DtC/Marketplace
• Develop & support short-team and long-term strategies of ecosystem and promotion plans to maximize DtC and Marketplace
• Responsible for managing marketplace product portfolio and merchandising- Create, manage, and optimize listings
• Coordinate marketing for all online marketplaces, including promotional opportunities, pricing optimization and content creation
• Manage all content publishing to ensure quality and accuracy
• Ensure all communications are compliant from an IP, legal & product perspective
• Perform QA on all online product and offer launches
• SECA Product lifecycle management in DTC: Manage 300+ current product sales, 100+ new product launches from all divisions every year (tablet, wearables, PC, APS, etc), EOL plan, and pricing on B2C and Direct customer(Dropship) and Marketplace
• Collaborate with performance marketing, strategy & planning, operations, customer experience, finance, legal and division sales teams to build tactical product and promotion plans
• Liaise with division PMs to determine competitive pricing and promotional activities of a product category
• Analyze and manage P&L impact of promotions and apply to future planning for a profitable long-term growth
• Understand sales and product marketing strategies of each product group and develop unique ecosystem and relevant DTC sales strategies for different group of products considering their different nature of business and industry
• Work with each division's PM team and leaders to have overall strategy and objective aligned
• Data management and reporting on daily, weekly and monthly sales insights
• Develop weekly sales forecast by working with different account managers and SCMs
• Create Ad-hoc and regular reports to senior leadership on key plans and results (Product launch, key promotions, major holidays, Promotion ROI, etc.)
• Monitor and analyze sales trend, traffic, conversion, SWOT, ROI, areas of improvement, etc. and report on a regular basis
• Market Research- Total Addressable Market, Market Share, Trends, Competitors Analysis, and more

Sales initiatives

• Generate creative and unique promotion & offers tactics for B2C and Marketplace DTC business based on market research and competitive analytics
• Working with SECA's direct account managers to generate dropship opportunities and conversion
• Gather all information and requirements regarding all sales initiatives (ie. Product la