Manager, Continuous Improvement (CAN)

Serta Simmons Bedding, LLC; Calgary; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company with a rich legacy in sleep solutions! This role offers a chance to lead lean initiatives and improve quality metrics in a dynamic manufacturing environment. As part of a dedicated team, you'll drive strategic business solutions, engage with factory associates, and foster continuous improvement. With competitive benefits and opportunities for growth, your contributions will make a meaningful impact on our customers' lives. If you're passionate about quality and operational excellence, this is the perfect opportunity for you!

Benefits

Employee discounts

Competitive benefits

Training and development opportunities

Qualifications

• Bachelor's degree required; 3-5 years in manufacturing or quality.
• Strong analytical skills with experience in lean methodologies.

Responsibilities

• Ensure compliance with Daily Management Rhythm and lean tools.
• Drive strategic solutions to improve SQDCP metrics.

Skills

Strong communication skills

Proficiency in MS Office Suite

Organizational skills

Knowledge of production-based quality tools

Project management skills

Problem resolution skills

Adaptability

Engagement and coaching skills

Knowledge of quality methodologies

Education

Bachelor's Degree in Business, Engineering, or related field

3-5 years in Manufacturing, Quality, or Operations

Certified Six Sigma Black or Green Belt (preferred)

Tools

Lean methodologies

Kaizen events

Job description

At Serta Simmons Bedding, we dare to dream and work differently. We’re proud to be one of the largest bedding manufacturers in North America and lead the way with our iconic brands - Serta, Beautyrest, Simmons and Tuft & Needle.

When you join our company, you become part of a winning team that is excited and committed to helping our customers get a good night’s sleep.

Fueled by care for our people and their safety, we provide inspiring career opportunities, competitive benefits, and employee perks, and most importantly, the chance to make a positive impact in the lives of our customers.

Job Family

MFG

Exempt/Non-Exempt

Exempt

Function

MFG

Essential Duties And Responsibilities

1. Ensure Daily Management Rhythm (DMR) compliance by reviewing processes, training plant leadership on DMR elements and lean tools.
2. Deploy all network lean initiatives and track their effectiveness through KPIs.
3. Create and drive strategic business solutions to improve SQDCP metrics.
4. Guide operations leaders through corrective actions to improve performance.
5. Apply problem-solving tools to analyze SQDCP performance metrics.
6. Drive and own Kaizen activities in the plant.
7. Maintain supplier quality relations, review/manage/escalate supplier RCA/Corrective Actions, and support new product introductions at the site.
8. Support plant-specific and corporate requests by conducting new product introduction pilots.
9. Create and update Standard Work, and train supervisors and leads on updates.
10. Manage and coach quality technicians in teardown processes, CTQs, CI processes, and pilots.
11. Conduct plant audits to standardize processes, eliminate waste, and foster continuous improvement.

Functional/Technical Competencies

• Strong communication skills, including presentation abilities.
• Proficiency in MS Office Suite.
• Strong organizational skills with attention to detail.
• Knowledge of production-based quality tools (charting, control plans, capability studies, SPC, Error Proofing, etc.).
• Project management and problem resolution skills.
• Ability to plan, prioritize, and manage multiple projects independently.
• Adaptability to changing circumstances and effective team building.
• Engagement and coaching skills for factory floor associates.
• Knowledge of quality methodologies (8-D, Lean, 5 Why’s, Pareto Analysis, Six Sigma, DFMEA, PFMEA, PPAP, Fishbone).

Experience/Education

• Bachelor's Degree in Business, Engineering, or related field/experience.
• 3-5 years in Manufacturing, Quality, or Operations.
• Strong analytical and problem-solving skills.
• Experience facilitating Kaizen events and implementing lean methodologies.
• Ability to work independently.
• Preferred: Certified Six Sigma Black or Green Belt.

Job Factors/Work Environments

• Manufacturing plant environment.
• 10-25% travel required.

Key Relationships & Competencies

Details on key relationships and competencies are highlighted to support the role's success.

Come Dream with Us!

Join Serta Simmons Bedding and be part of a 150-year legacy of sleep solutions, with opportunities to impact our future. We offer competitive benefits, training, development, and perks like employee discounts.

Employees must comply with COVID policies established by vendors or customers.

We are an Equal Opportunity Employer. Discrimination based on race, color, sex, religion, or other protected categories is strictly prohibited.

We provide employment accommodations during recruitment; please indicate your needs in your cover letter.