Manager, Compliance Testing

Rogers Communications, Inc.; Toronto; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

Health and dental benefits

Pension plan

Employee discounts

Volunteer time off

Charity matching

Internal mobility program

Wellness programs

Job summary

Rogers Bank is seeking a Manager, Compliance Testing to strengthen the Regulatory Compliance Management (RCM) program. The role focuses on independent testing of controls and reporting of compliance status within the Bank.

You will help drive remediation and training initiatives across the organization. We look for candidates with 3+ years in regulatory compliance, strong financial services knowledge, and the ability to communicate effectively at all levels.

Qualifications

• 3+ years of experience in Regulatory Compliance Management, Compliance Testing, and/or Audit.
• Deep Financial Services industry knowledge and understanding of independent risk functions.
• Significant knowledge of FRFI regulatory requirements.
• In-depth knowledge of business processes including complaints handling and sales controls.

Responsibilities

• Manage the Bank’s Regulatory Compliance Management (RCM) program and updates.
• Monitor and test regulatory control activities to evaluate effectiveness.
• Oversee issue resolution, remediation plans and root-cause analysis.
• Contribute to compliance training and communication programs.
• Prepare monthly and quarterly reports on the bank's compliance state.

Skills

Regulatory Compliance

Compliance Testing

Audit

Education

Business degree

MBA or CA/CIA asset

Tools

GRC-Resolver system

Job description

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Manager, Compliance Testing

Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge technology. Interested? Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.

Who we are looking for:

Our Rogers Bank team is growing and is looking for like-minded thinkers who are passionate about telling stories through numbers to help take our investments in innovation to the next step. In turn, our Rogers Bank team is also committed to the growth and development of their team members. We offer advanced learning, support our colleagues in maintaining their professional designations, and offer a challenging work environment with fulfilling results to help balance both financial and business acumen. Your journey is filled with limitless possibilities; Let’s make yours possible.

Our Rogers Bank Regulatory Compliance Management (RCM) function supports the business and is responsible for the identification, measurement, monitoring, and reporting of regulatory compliance risks across the bank.

As part of the RCM function, this position is testing focused and assists the Chief Compliance Officer in the implementation, maintenance, and administration of the Bank RCM program.

What you'll do:

• Manage the Bank’s Regulatory Compliance Management (RCM) program, making the appropriate updates/improvements to the program to effectively and consistently facilitate the Bank’s compliance with applicable regulatory requirements.
• Challenge, monitor and test regulatory control activities through independent testing, to evaluate the effectiveness of controls and adherence to Applicable Regulatory Requirements.
• Identify, assess, challenge and oversee the satisfactory resolution of issues, including ensuring adequacy of management remediation plans and validating closure. Supports root‑cause analysis in response to control failures as required.
• Help to assess training needs and assist in the development the Bank’s Compliance training and communication program to foster a culture of compliance.
• Help to assess areas of focus for independent testing based on knowledge and any trends noted.
• Assist with the day‑to‑day functionality of the GRC‑Resolver system, in relation to the RCM program.
• Assisting in the development of monthly and quarterly reports on the Bank’s overall state of compliance with applicable legislative provisions and updates on testing results.

What you bring:

• 3+ years of experience in Regulatory Compliance Management, Compliance Testing, and/or Audit.
• Deep Financial Services industry knowledge, experienced in how independent risk functions work with business.
• Significant knowledge of Federally Regulated Financial Institution (FRFI) regulatory requirements.
• In‑depth knowledge of business level processes including Complaints Handling, Sales Practices (e.g., Sales Culture, Performance Management, Governance, and related controls).
• Highly developed analytical skills, with attention to detail.
• Ability to work autonomously, driving commitment and engagement throughout the business, acting as an owner and a hands‑on partner.
• Ability to communicate at all levels of the organization. Experience in presenting material for approval or review to all levels.
• Degree in business or related discipline. MBA, CA, CIA or other professional‑related qualification would be an asset.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no‑cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity‑deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

*available for full‑time and part‑time permanent employees, some restrictions apply

To protect our people, brand and assets, a pre‑employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Banking & Compliance
Requisition ID: 340063

To support career growth, collaboration, and high‑performing teams, all Corporate Employees are expected to work onsite. We believe that in‑person connection strengthens our culture and drives industry‑leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Bank

Location: Toronto, ON, CA Vancouver, BC, CA Montreal, QC, CA Calgary, AB, CA

Being a Rogers team member comes with some great perks & benefits including:

• Health & well‑being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs