Manager, Complex Property Tax

Ryan LLC; Calgary; Hybrid; CAD 76,000 - 110,000; Full time

Benefits offered by this job

Hybrid/Remote options

Award-winning culture

Generous PTO

Parental leave 20w

Top-up adoption

Gym membership

Gym equipment reimbursement

Health & dental benefits

RRSP with employer match

Tuition reimbursement

Onsite in Calgary

Job summary

Ryan LLC in Calgary, AB seeks a Property Tax Manager to lead a team of consultants delivering property tax services. You will oversee appeal processes, valuations, and client communications, driving compliance and revenue growth.

The role demands strong leadership, technical knowledge, and the ability to coordinate complex tax matters with clients and authorities. Onsite with potential hybrid arrangements in Calgary.

Qualifications

• Four years property tax experience or equivalent.
• Leadership and strong verbal/written communication skills.
• Ability to prioritise, manage multiple assignments and handle ambiguity.

Responsibilities

• Manage and monitor the annual property tax cycle for assigned portfolios.
• Lead and supervise the Property Tax practice team, ensuring quality work.
• Respond to inquiries from tax authorities and clients and oversee reporting.

Skills

Leadership

Problem solving

Verbal & written communication

Prioritization

Independent / Team work

Education

University degree / MBA / JD in related field

Property tax experience 4+ years

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Outlook

Job description

Why Ryan?

Hybrid and Remote Work Options Award-Winning Culture Generous Personal Time Off (PTO) Benefits Up to 20 Weeks of Parental Leave Top-up (Adoption Included Monthly Gym Membership OR Gym Equipment Reimbursement Health and Dental Benefit Eligibility Effective Day One RRSP with Employer Match Tuition Reimbursement After One Year of Service

The Property Tax Manager ("Manager") oversees a team of Senior Consultants/Consultants to deliver property tax consulting services for assigned clients. The Manager maintains existing client relationships and focuses on property tax management and minimization opportunities. The Manager reviews and evaluates appeal positions, makes appeal recommendations and manages the appeal process for Ryan clients. This includes enforcing policies, standards and guidelines, researching tax issues, reviewing valuations of real property, negotiating assessment reduction and settlements, and the preparation and presentation of assessment appeals and supporting litigation. The Manager is responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the Firm. The ideal candidate with have analytical and problem-solving skills, coupled with strong people skills. The successful candidate will be effective in researching issues, reconciling databases, and completing detailed calculations. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

This is an onsite role in Calgary, AB Monday-Friday with some potential flexibility to work remotely.

Duties and responsibilities, as they align to Ryan’s Key Results

People

• Create a positive team member experience.

Client

• Responds to client inquiries and requests from tax authorities.

Value

• Manages and monitors all aspects of the annual property tax cycle for assigned real property portfolios.
• Demonstrates extensive knowledge in assessment review and valuation techniques.
• Prepares and conducts client presentations.
• Attends hearings, settlement conferences, and negotiations, through settlement.
• Manages the preparation, review, and processing of all client reporting requirements.
• Acts as jurisdictional subject matter expert in managing all aspects of the appeal process (informal, formal, and litigation) and reports engagement status and results to the client.
• Serves as the main contact overseeing all client activity and responds to client inquiries and requests from assessing jurisdictions.
• Reviews and manages client contract terms, scope of services and fees.
• Oversees client billing and ensures timely collection of receivables (less than 90 days).
• Ensures team compliance with Firm policies, practice guidelines, and standards.
• Gives timely performance feedback to team members and addresses and escalates performance issues.
• Ensures workload is properly distributed among team members and holds team members accountable for completion of assigned projects.
• Communicates new issues, legislative changes, training opportunities, and client needs and strategies.
• Participates actively in professional organizations.

Education and Experience

• University Degree, College Diploma, or equivalent in Accounting, Finance, Business Administration, Economics, Real Estate, Business Management or other degree with MBA, MST or JD required and at least four years property tax related experience required.
• Candidates with appropriate valuation designations preferred.
• Demonstrated leadership, problem solving, and strong verbal and written communication skills.
• Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
• Ability to work both independently and as part of a team with professionals at all levels.

Computer Skills

To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research.

Certificates and Licenses

• Valid driver’s license required.
• Manager should maintain professional designations such as Certified Member of the Institute (CMI), and Certified Commercial Investment Member (CCIM), or equivalent, and keep active in professional organizations on a local and national level.

Supervisory Responsibilities

This position directly supervises employees in the Property Tax practice and carries out supervisory responsibilities in accordance with the Firm's policies and applicable laws.

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Compensation Disclosure: The Company makes offers based on many factors, including qualifications and experience. Certain roles may be eligible for incentive compensation. For candidates in Canada, the base salary hiring range is $76,000 - $110,000 CAD.

Equal Opportunity Employer

disability/veteran

Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records.

Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law.

It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities.

Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities.