Senior Administrator Assistant

Ryan LLC; Edmonton; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Hybrid and Remote Work Options

Award-Winning Culture

Generous Personal Time Off (PTO)

Parental Leave up to 20 Weeks

Top-up (Adoption Included)

Gym Membership Reimbursement

Health and Dental Benefit Eligibility

RRSP with Employer Match

Tuition Reimbursement After One Year

Job summary

Ryan LLC in Canada is seeking a Senior Administrative Assistant to provide outstanding administrative support to a team of Service Delivery professionals. The role emphasizes professionalism, accuracy, and a collaborative mindset, while representing the Firm with courtesy and integrity.

Education requirements include a high-school diploma or GED with three or more years of related clerical experience. Experience in client service or professional services is a plus; strong grammar, scheduling,

Qualifications

• High-school diploma or GED required with 3+ years related administrative support experience.
• Experience in client service, professional services, or deadline-driven environments a plus.

Responsibilities

• Provide outstanding administrative support to the Service Delivery team.
• Manage calendars, deadlines, and travel arrangements; maintain files and records.
• Assist with billing, time-tracking, and client communications while handling confidential information.

Skills

Attention to detail

Communication skills

Time management

Team collaboration

Education

High-school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Outlook

Job description

Why Ryan?

• Hybrid and Remote Work Options
• Award-Winning Culture
• Generous Personal Time Off (PTO)
• Benefits Up to 20 Weeks of Parental Leave
• Top-up (Adoption Included)
• Monthly Gym Membership OR Gym Equipment Reimbursement
• Health and Dental Benefit Eligibility Effective Day One
• RRSP with Employer Match
• Tuition Reimbursement After One Year of Service

The Senior Administrative Assistant uses experience and professionalism to support a team of Service Delivery professionals in their daily responsibilities. The position’s primary focus is to provide outstanding administrative support, while representing the Firm in a professional manner, maintaining a positive attitude and functioning as a team player. Successful Ryan team members embrace and live Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.

Duties and responsibilities, as they align to Ryan’s Key Results

• People: Contribute to a collaborative team environment in which information and responsibilities are shared. Help establish consistent processes that can be followed to support team productivity.
• Client: Track important client requests, recommendations, approvals, deadlines and outstanding follow-up. Maintains calendar appointments and deadlines to ensure proper accountability and client deadlines are observed. Creates files, as needed, for clients and projects utilizing Microsoft® Excel and Access.
• Value: Maintains communications (e-mail, written, phone, and fax) while team is traveling. Tracks and reports time and expenses in detail for self and Manager as needed and assists with billing, bill slips, invoicing and related workflow coordination. Makes travel arrangements for team members as needed. Answers telephone calls and takes accurate and concise messages, escalating appropriately. Handles and safeguards confidential information and sensitive material. Utilizes strong grammar, spelling, and proofreading skills. Organizes and prioritizes multiple tasks and completes them under time constraints. Assists with other projects as needed. Performs other duties as assigned.

Education and Experience

High-school diploma or general equivalency diploma (GED) required with three or more years related administrative support experience. Experience in client service, professional services, commercial real estate, legal services, accounting, consulting or a similar deadline-driven environment, a plus.

Computer Skills

To perform this job successfully, an individual must have intermediate knowledge of Microsoft® Word, Excel, Access, PowerPoint, Outlook, and Internet navigation and research.

Certificates and Licenses

Valid driver’s license required.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment

Standard indoor working environment. Occasional long periods of sitting while working at computer. Occasional long periods of standing while copying. Position requires regular interaction with employees at all levels of the Firm; interface with clients and external vendors as necessary. 40+ hour standard workweek requirement.

Equal Opportunity Employer

disability/veteran Ryan offers outstanding opportunities to work in a dynamic, rapidly expanding tax services firm serving the world’s most respected Global 5000 companies. Our innovative work environment, accelerated growth path for high performers, competitive benefits package, and outstanding earning potential provide the most rewarding career experience available in the industry. Ryan employees are given the freedom to do their best work in the way they work best. With a clear understanding of expectations and accountabilities, our employees are given ownership of their time and flexibility to meet the demands of their professional and personal lives.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records.

Equal Employment Opportunity/Affirmative Action/Accommodation Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities.

Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request.Ryan welcomes and encourages applications from people with disabilities.