Manager, Commercial Underwriting

Westland Insurance Group; Toronto; Remote; CAD 93,000 - 116,000; Full time

Benefits offered by this job

Career growth

Education programs

Medical benefits

Dental benefits

Work-life balance

Values Days

Job summary

Agile Underwriting Solutions (Agile) is seeking a Manager, Commercial Underwriting to lead our Ontario Region. This remote role is open to candidates in the Greater Toronto Area.

You will manage a growing team of underwriters, nurture broker relationships, and drive underwriting performance. You will shape operations by coaching staff, monitoring KPIs, and delivering profitable growth, while maintaining a high standard of client service.

Qualifications

• 5+ years of underwriting experience, including leadership experience
• Strong leadership, coaching, and team development skills
• Excellent communication and interpersonal skills with a client-service focus
• Solid business acumen with understanding of underwriting drivers

Responsibilities

• Lead, manage, and develop the underwriting team to deliver client service and retention
• Oversee underwriting performance, including renewal retention and rate adequacy
• Monitor KPIs to drive profitability and operations
• Lead regular team meetings and drive initiatives and action items
• Support claims resolution and collaborate with stakeholders on escalated issues
• Drive process improvements and efficiency across the team

Skills

Leadership

Communication

Team development

Underwriting knowledge

Education

CIP or FCIP designation

Undergraduate degree preferred

Job description

Agile Underwriting Solutions (Agile) has an exciting opportunity for a Manager, Commercial Underwriting leading our Ontario Region.This is a remote based position, open to candidates in the Greater Toronto Area. We are seeking an experienced underwriting professional with strong leadership skills and a proven ability to manage teams, broker relationships, and underwriting performance.

Expected Compensation:

The expected hiring range for this role is $92,800 to $116,000. Your rate of pay will be determined based on your individual qualifications and experience while considering internal equity.

Agile also offers a competitive annual short-term incentive program that enables employees toshare inthe rewards of the business and emphasizes the measures that are key to our success.

Reason forVacancy:

This posting is to fill a current vacancy on our team

What we offer:

• High-growth company environment with great opportunity for development
• Competitive salary and bonus structure
• Comprehensive medical and dental benefits
• Diverse mix of staff and demonstrated work/life balance
• Career growth opportunities and continuing education programs
• Flexible paid Values Days to celebrate days important to you

The opportunity:

As Manager, Commercial Underwriting, you’ll shape the success of our Ontario operations by leading, developing, and empowering a team of underwriters while driving strong broker relationships and profitable results. In this role, you’ll influence key decisions, optimize processes, and help build a high-performing, future-ready team.

In this role you will:

• Lead, manage, and develop the underwriting team to deliver strong client service, satisfaction, and retention
• Oversee sales and underwriting performance, including renewal retention, rate adequacy, cross-selling, and upselling
• Monitor and analyze key performance indicators to drive profitability and operational success
• Lead regular team meetings and ensure execution of key initiatives and action items
• Support claims resolution and collaborate with internal stakeholders on complex or escalated issues
• Drive innovation and continuous improvement by identifying opportunities to enhance processes and efficiency
• Lead employee attraction, engagement, retention, and development to build a high-performing team
• Support organizational change initiatives and promote adaptability across the team

Here’s what you bring:

• 5+ years of underwriting experience, including at least 2 years in a people management role
• CIP or FCIP designation required; undergraduate degree preferred
• Strong leadership, coaching, and team development skills
• Solid business acumen with a deep understanding of underwriting performance drivers
• Excellent communication and interpersonal skills with a solution-based approach to client service
• Strong organizational skills, accountability, and attention to detail
• Proven ability to lead teams through high-growth, evolving environments, driving transformation while delivering strong underwriting results and profitable growth

AI statement:

As part of our commitment to transparency, we want to let you know that while our recruitment system includes AI capabilities, these are never used to screen, evaluate, or select candidates. The only AI functionality that Westland uses is for transcribing notes during candidate calls, and this occurs with your consent. These toolsaren'tused to make any hiring decisions throughout our recruitment process.