Manager, Clinical LTC

Baycrest; Toronto; On-site; CAD 103,000 - 129,000; Full time

Job summary

Baycrest's Apotex Centre seeks a Manager, Long-Term Care to provide visible leadership for the Apotex 6 neighbourhoods. You will oversee clinical operations, drive quality initiatives and ensure resident and family experiences meet Baycrest standards.

You will lead interdisciplinary teams, manage staffing and resources, and advance professional practice through evidence-informed care and best-practice guidelines. Strong leadership, planning, and communication are essential.

Qualifications

• BScN or higher preferred; advanced degree preferred.
• Registration with regulatory college required or preferred.
• RNO membership can be an asset where applicable.
• BCLS certification or equivalent required.
• Gerontological nursing certificate preferred.

Responsibilities

• Provides leadership presence within the neighbourhoods and builds strong relationships with residents, families, physicians, staff and stakeholders.
• Oversees day-to-day clinical and operational activities for Apotex 6 to ensure safe, high-quality, resident-centred care.
• Ensures compliance with LTC legislation, accreditation standards and organizational policies.
• Oversees care delivery aligned with individualized care plans and best practices.
• Leads quality improvement initiatives, implements Best Practice Guidelines, and supports resident safety and outcomes.
• Collaborates with Director of Care and interdisciplinary partners to advance practice, safety and operational goals.
• Supports recruitment, performance management, labour relations and staff development.
• Monitors indicators to identify opportunities for improvement and optimize outcomes.
• Manages resources, staffing, scheduling, and supply management.

Skills

Leadership

Communication

Planning

Time management

Critical thinking

Decision making

Problem solving

Staff development

Mentoring

Team leadership

Education

BScN Degree

Masters degree in Health discipline

Regulatory college certificate

RNO membership (if applicable)

Gerontological nursing certificate

Tools

Microsoft Office

PCC (Point Click Care)

UKG

Budgeting software

Job description

About Us

The Apotex Centre is Baycrest’s long-term care home. At Baycrest, we believe every older adult deserves care that honours who they are as an individual. Our care teams work closely with residents, families and caregivers to provide personalized support in a safe and compassionate environment.

Baycrest Long-Term Care

has an exciting opportunity for a Manager, Clinical Apotex 6

Posting Number: 10309

Position Type: Permanent Full Time

Shift Type: Days

Bi-Weekly Hours: 70 Hours

Union: Non-Union

Date Posted: October 27, 2026

Internal Closing Date: November 5, 2026

About Us

The Apotex Centre is Baycrest’s long-term care home. At Baycrest, we believe every older adult deserves care that honours who they are as an individual. Our care teams work closely with residents, families and caregivers to provide personalized support in a safe and compassionate environment.

Guided by our Jewish heritage, we are proud to offer our diverse community of residents care that helps each person live with meaning and dignity. Each floor has small, home-like spaces that make it easy to enjoy flexible schedules for meals, activities and personal care based on need and preference.

Job Summary

Reporting to the Director, Resident Care and Experience (Apotex Centre), the Manager, Long-Term Care provides a visible and engaged leadership presence and operational oversight for the Apotex 6 portfolio, comprising three long-term care neighbourhoods. Accountable for clinical operations, quality outcomes, resident and family experience, team performance, regulatory compliance, and fiscal stewardship, the Manager leads an interprofessional team in delivering safe, high-quality, person-centred care to residents with diverse and complex long-term care needs. The Manager fosters a culture of accountability, collaboration, innovation, staff engagement, and continuous improvement while advancing organisational and strategic priorities. Working closely with residents, families, physicians, nurse practitioners, interdisciplinary team members, and community partners, the Manager promotes professional practice excellence through evidence-informed care, quality improvement, and the implementation and sustainability of Best Practice Guidelines (BPGs). Through a consistent and visible presence within the neighbourhoods, the Manager supports resident-centred decision-making, staff development, resident safety, operational effectiveness, and exceptional resident outcomes.

Key Responsibilities

• Provides a visible, accessible, and supportive leadership presence within the neighbourhoods, fostering strong relationships with residents, families, physicians, team members, and other stakeholders.
• Provides leadership and oversight for the day-to-day clinical and operational activities of the Apotex 6 portfolio, ensuring the delivery of safe, high-quality, person-centred care and a positive resident and family experience.
• Ensures compliance with the Fixing Long-Term Care Act, accreditation standards, professional practice requirements, organisational policies, and required programs.
• Oversees care delivery to ensure services are aligned with residents' individualized plans of care, evidence-informed best practices, and quality and safety standards.
• Collaborates in the implementation, evaluation, and sustainability of quality improvement initiatives, Best Practice Guidelines (BPGs), and required clinical programs, including Falls Prevention, Skin and Wound Care, Pain and Palliative Care, Continence and Bowel Management, Responsive Behaviours, Medication Management, Restorative Care, Prevention of Abuse, and Quality of Life programs.
• Collaborates with the Director of Care and interdisciplinary partners to advance professional practice, quality outcomes, resident safety, and operational objectives.
• Collaborates in recruitment, performance management, employee and labour relations, and staff development.
• Monitors clinical, operational, quality, resident experience, and workforce indicators to identify opportunities for improvement and support optimal outcomes.
• Oversees the effective stewardship of human and financial resources, including staffing, scheduling, resource allocation, and supply management.
• Responds to and resolves resident, family, staff, and stakeholder concerns, implementing actions to support continuous improvement and prevent recurrence.
• Demonstrates strong leadership, critical thinking, decision-making, and problem-solving skills in addressing complex clinical, operational, and human resource issues.
• Performs other duties as assigned.

Qualifications

• BScN Degree is preferred.
• Masters' Degree in Health Discipline preferred.
• A current certificate of competence from a regulatory college.
• Membership with Registered Nurses' Association of Ontario, if applicable.
• Current Basic Cardiac Life Support Certification (BCLS) - Level C required.
• Certificate in Gerontological nursing preferred.
• Minimum of three (3) years related nursing experience preferred.
• Two (2) years supervisory experience in a LTCH setting preferred, including labour and employee relations experience.
• Previous ADOC or DOC experience an asset.
• Proficiency in Microsoft Suite Software, Point Click Care (PCC), UKG and budgeting software preferred.
• Experience in program planning, development, implementation and evaluation an asset.
• Excellent organisational, communication, planning and time management skills required.
• Demonstrated effective critical thinking, analytical, decision-making and problem-resolution skills.
• Demonstrated expertise and ability to apply, teach, coach and mentor individuals and teams.
• Demonstrated expertise in responsive behaviour management, PIECES or equivalent; crisis intervention and Dementia care an asset.

Compensation

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency. The salary range for this position is $103,348 to $129,185 per year. Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.