Manager, Client Reporting

Weber Shandwick; Toronto; On-site; CAD 65,000 - 75,000; Full time

Job summary

Weber Shandwick's Toronto office is seeking a detail-oriented Manager, Client Reporting to support account teams with financial tracking, including resource planning, client scopes and client financial reporting.

In this role you will actively manage budgets across portfolios, forecast staff hours, reconcile expenses and guide monthly billing in collaboration with Finance and Billing. Agency experience and strong Excel skills are preferred.

Qualifications

• 3-5 years in a business and financial management role.
• Requires client service acumen.
• Strong organizational and communication skills; works under tight deadlines.

Responsibilities

• Actively manage client budgets and track spend across several account portfolios and projects.
• Manage the staff forecasting system for accounts, leading regular meetings to adjust planned hours.
• Contribute to account forecasting, recommending monthly targets based on financial tracking.
• Collaborate with Client Experience and procurement on financial reporting and approval of project scopes.
• Manage expense tracking including trackers for projects and reconciliation.
• Guide monthly account billing and invoices in partnership with Finance and Billing.
• Develop new templates, tracking systems or processes based on gaps or opportunities.

Skills

Excel proficiency

Client service

Communication skills

Critical thinking

Organizational skills

Multi-tasking

Agency experience

AI tools

Tools

Microsoft Excel

Job description

Weber Shandwick is more than a leading global communications agency - we’re an engagement agency. Our success is built on a deep commitment to our clients, our people, creativity, collaboration and engaging stakeholders in new and bold ways to build brand reputation and drive business results.

Weber Shandwick's Toronto office has a unique opportunity for a detail-oriented Manger, Client Reporting. This role is responsible for working within account teams to provide support to projects and campaigns through the management of financial tracking systems, including resource planning, client scopes, and client financial reporting.

Responsibilities:

• Actively manage client budgets and track spend across several account portfolios and projects.
• Manage the staff forecasting system for your accounts, leading regular meetings to adjust planned hours.
• Contribute to account forecasting, recommending monthly targets based on your financial tracking.
• In collaboration with Client Experience, work closely with clients and client procurement team to provide financial reporting and manage approval of project scopes.
• Manage expense tracking including setting up trackers for projects and regular reconciliation.
• In partnership with Finance and Billing teams, guide monthly account billing and invoices for your accounts.
• Develop new templates, tracking systems or process based on gaps or opportunities you see within an account

Preferred Experience:

• 3-5 years in a business and financial management role.
• Requires client service acumen.
• Critical thinking ability, to connect activities with their impact and assess risks.
• Strong organizational and communication skills (both verbal and writing) required.
• Must be able to work efficiently and effectively under tight deadlines. Able to multi-task with a variety of projects and tasks.
• Agency experience required, public relations preferred.
• Proficient to advanced Excel.
• Comfort with AI tools.

Salary Range: $65,000 - $75,000

About Weber Shandwick

Weber Shandwick is a leading global marketing and communications network that delivers next-generation solutions to brands, businesses and organizations in major markets around the world.

We push beyond category convention, pairing data-driven insights with creative prowess to deliver game-changing ideas that earn attention and drive business impact. We have a deep bench of talent across sectors and specialty areas, including brand and B2B marketing, healthcare marketing, change management, employee engagement, corporate reputation, crisis management, data and analytics, technology, public affairs, social impact and financial communications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, colour, religion, gender, age, ethnic or national origin, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.