manager, café

Forno Cultura; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading company in the hospitality sector is seeking an experienced Café Manager for its Toronto location. The individual will lead the front-of-house team, ensuring operational excellence and a warm guest experience, while managing product displays and team training. This full-time role offers opportunities for professional development and growth within a vibrant workplace.

Benefits

Employee discount on products

Opportunities for professional development

Qualifications

• 2 years experience in hospitality management required.
• 3 years experience in leadership required.
• Strong understanding of brand representation and visual merchandising.

Responsibilities

• Oversee the visual presentation and cleanliness of the café.
• Champion customer experience and develop superior hospitality.
• Manage supplier orders and oversee inventory management.

Skills

Leadership

Communication

Customer Service

Attention to Detail

Education

Food Safety Certification

Smart Serve

Tools

Dext

Slack

Job description

Posted onJune 07, 2025 by Employer details Forno Cultura

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manager, café

Title posted on indeed.com - FOH Café Manager

Posted onJune 07, 2025 by Employer details Forno Cultura

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Job details

*Job Title: Front of House (FOH) Manager/ Cafe manager**Location:* Forno Cultura, Toronto, ON*Employment Type:* Full-time*Position Summary:*Forno Cultura is seeking an experienced and enthusiastic Cafe Manager to lead our front-of-house team and bring our brand promise to life. This role requires a strong leader who is committed to upholding the Forno Cultura guest experience, creating a welcoming and refined environment, and ensuring operational excellence.*Key Responsibilities:**Brand Look and Feel** Oversee and maintain the visual presentation of the store, ensuring the look and feel of Forno Cultura is consistently represented.* Manage product displays, merchandising, and in-store promotions.* Ensure accuracy in product tags, pricing, and overall clarity for customers.* Uphold cleanliness standards throughout the store to enhance the guest experience.*Hospitality** Champion Forno Cultura?s guest experience, creating a warm and welcoming atmosphere where customers feel at home.* Develop and implement a game plan for superior hospitality, elevating the customer service experience.* Foster a positive in-store environment aligned with Forno Cultura?s values.*Team Leadership and Development** Cultivate strong relationships with team members to promote a positive workplace culture.* Lead and participate in training and coaching efforts to ensure team alignment with hospitality and operational standards.* Facilitate open and effective communication across the team, fostering collaboration and support.*Operational Management** Manage supplier orders and maintain house pars for essential items.* Oversee inventory management, ensuring accuracy and optimal stock levels.* Approve and oversee team scheduling to ensure efficient operation.* Handle invoice processing through Dext and ensure timely delivery.* Use Slack, email, and other communication channels for seamless coordination.* Coordinate with maintenance teams to ensure a well-functioning and safe environment.*Qualifications:** Proven experience in a hospitality management role, preferably in a bakery or high-end food retail environment.* Strong understanding of brand representation and the importance of visual merchandising.* Excellent leadership skills with experience in team building, coaching, and performance management.* High attention to detail, particularly in maintaining cleanliness and product presentation.* Familiarity with operational software, including Dext and Slack, is a plus.* Outstanding communication and interpersonal skills, with a passion for customer service.*Benefits:** Competitive salary.* Employee discount on Forno Cultura products.* Opportunities for professional development and growth within a thriving business.Job Types: Full-time, PermanentPay: $22.00-$26.00 per hourExpected hours: 38 ? 44 per weekAdditional pay:* TipsBenefits:* Dental care* Discounted or free food* Extended health careFlexible language requirement:* English not requiredSchedule:* 8 hour shift* Day shift* Morning shift* Night shift* Weekends as neededExperience:* Hospitality management: 2 years (required)* Leadership: 3 years (required)Language:* English (required)Licence/Certification:* Smart Serve (required)* Food Safety Certification (preferred)Work Location: In personApplication deadline: 2025-06-20Expected start date: 2025-06-23

• Location Toronto , ON
• Workplace information On site
• Salary $ 22.00 to $ 26.00 HOUR hourly
• Terms of employment Permanent employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source indeed.com #9774097643

• Toronto, ON

View the full job posting on indeed.com

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