Manager Business Resiliency and Continuity

Fidelity Canada; Toronto; Híbrido; CAD 146.000 - 176.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible working options

RRSP contribution

Health benefits

Parental leave top-up

Home office stipend

Volunteer days

Professional development

Descripción de la vacante

Fidelity Canada is seeking a Manager, Business Resiliency and Continuity to lead enterprise resilience and continuity efforts from our Toronto office, with a future move to Mississauga. The role requires 7+ years in risk and continuity domains and at least 3 years in leadership, partnering with technology, risk, and business units.

The position offers a flexible hybrid schedule and comprehensive rewards, including a base salary range of 146,000 to 176,000 CAD per year, a strong RRSP program,

Formación

• 7+ years of experience in business continuity, operational resilience, disaster recovery or related risk management discipline, with at least 3 years in a leadership role
• Bachelor’s degree or equivalent work experience in a relevant field
• Strong knowledge of continuity planning frameworks and resilience standards
• Proven ability to conduct BIAs and map processes

Responsabilidades

• Leadership & Stakeholder Engagement: Lead and develop the team; main contact for continuity and resilience; partner with senior stakeholders
• Resilience Strategy: Establish and evolve continuity framework and crisis management standards
• Business Impact Analysis (BIA): Implement recovery strategies, testing plans, and BIAs
• Continuity Planning & Recovery: Oversee development of tested continuity plans with technology alignment
• Crisis Management: Lead enterprise crisis response and incident alignment with cyber/tech teams
• Testing & Readiness: Design exercises, validate readiness, track outcomes, drive remediation
• Governance & Compliance: Ensure regulatory alignment and audit readiness across the organization
• Cross-Functional Alignment: Align recovery priorities with tech capabilities across teams

Conocimientos

Leadership

Business continuity

BIA

Crisis management

Stakeholder management

Cross-functional collaboration

Risk translation

Educación

Bachelor's degree in Business, Technology, Engineering, or related field

Descripción del empleo

Job Description

Manager Business Resiliency and Continuity

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Business Overview

The Manager, Business Resiliency & Continuity leads Fidelity Canada’s enterprise business continuity and operational resilience capabilities. This role is responsible for ensuring that critical business services, processes, and functions can continue to operate and recover effectively during disruptions, including technology failures and cyber events.

The role partners closely with business units define critical services, conduct business impact analyses, and establish continuity strategies, while coordinating enterprise crisis management and recovery planning. It works in close alignment with Technology Resiliency, Cyber & Resilience Office, and Risk functions to ensure a cohesive and effective end-to-end resilience posture.

What You Will Do

• Leadership & Stakeholder Engagement: Lead and develop the team; act as the primary contact for business continuity and resilience; build strong relationships with senior stakeholders and drive cross-functional collaboration.
• Resilience Strategy : Establish and evolve the business continuity and operational resilience framework; establish standards for continuity planning, crisis management, and service recovery aligned with regulatory expectations.
• Business Impact Analysis (BIA): Implement recovery strategy, testing plans and BIAs to identify critical services, dependencies, and recovery priorities; maintain accurate documentation of processes and recovery objectives.
• Continuity Planning & Recovery : Oversee development of actionable and tested continuity plans; ensure alignment with technology capabilities and address preparedness gaps.
• Crisis Management: Lead enterprise crisis response, command and control actives, coordination; establish clear roles, command and control protocols, and alignment with cyber and technology incident management.
• Testing & Readiness: Design and execute simulation exercises (including cyber scenarios); validate readiness, track outcomes, and drive remediation actions.
• Governance & Compliance: Ensure adherence to regulatory and internal standards; maintain audit readiness and monitor resilience maturity across the organization.
• Cross-Functional Alignment: Align business recovery priorities with technology recovery capabilities; collaborate with Technology, Risk, Cyber, and Architecture teams to ensure an integrated resilience approach.

What You Will Bring

• Minimum 7+ years of experience in business continuity, operational resilience, disaster recovery or related risk management discipline, with at least 3 years in a leadership or management role
• Bachelor’s degree in business, Technology, Engineering, or a related field, or equivalent work experience
• Strong experience in business continuity planning and operational resilience frameworks
• Proven experience conducting Business Impact Analysis (BIA) and process mapping
• Experience leading crisis management and continuity exercises
• Strong stakeholder management and facilitation skills across business and technology teams
• Ability to translate complex operational risks into structured plans and actions
• Experience working in cross-functional, regulated environments

Nice to Have:

• Experience in financial services or regulated industries
• Familiarity with OSFI expectations (e.g., B-10, B-13)
• Experience with cyber incident response coordination
• Exposure to enterprise risk management frameworks
• Certifications in business continuity, risk, or resilience (e.g., CBCP, MBCI)

Current work authorization for Canada is required for all openings.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include:

• Base Salary and Discretionary Performance Bonus: A competitive annual range of 146,000 to 176,000 based on your experience and qualifications.
• RRSP Contribution : After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Some of the ways we’ll help you feel valued and supported as part of our team:

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation
• We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Canada’s Top 100 Employers

• Greater Toronto’s Top Employers
• Canada’s Top Family-Friendly Employers
• Canada’s Top Employers for Young People

Great Place To Work Certified

• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today’s Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams

LinkedIn Top Companies in Canada

Human Resource Director (HRD) - Best Place To Work

• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer

Designations

• Canadian Compassionate Companies – Certified
• Benefits Canada’s Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter’s Most Innovative HR Team