Manager, Business Markets

rbc; New Westminster; On-site; CAD 120,000 - 150,000; Full time

Benefits offered by this job

Total rewards program

Performance bonuses

Flexible benefits

Job summary

RBC in New Westminster is seeking a strategic leader to head a best-in-class Business Markets team, coaching to deliver an exceptional client experience and drive retention, acquisition and growth of business relationships. You will build high employee engagement through recruiting, talent management and ongoing coaching, growing diverse talent for today and the future.

You will develop your team, promote the RBC brand, expand networks in the business community, and lead credit and risk

Qualifications

• Knowledge of financial analysis and risk assessment.
• Strong coaching and leadership capabilities to create and sustain a high performing team.
• Ability to develop and maintain strong business and community networks.
• Proven ability to build strong relationships with key stakeholders.
• Experience with emerging communications and technology (web meetings, social media, digital banking, mobile apps).

Responsibilities

• Coach team to attract, grow and retain client relationships and offer RBC products and solutions.
• Recruit and develop top talent; lead change management and deliver a differentiated client experience.
• Develop team capabilities, credit skills, and portfolio management routines.
• Promote RBC brand and build a network within the business community and with COIs.
• Drive digital enablement to ensure clients leverage digital tools for their business.

Skills

Financial analysis

Leadership

Networking

Stakeholder management

Digital tools

Education

Post-secondary diploma/degree in Commerce/Business Administration

Tools

CRM

Job description

You will lead a best-in-class business markets team to maximize RBC's position in the market and bring the best of RBC to businesses and their owners. You will coach your team to deliver an exceptional client experience leading to the retention, acquisition and growth of target Business client relationships. You will build high employee engagement through recruiting, talent management, professional development and ongoing coaching, growing diverse talent for today and the future. Your passion in creating success for our clients, employees and communities will be the key to your success in this role.

What will you do?

• Coach team to focus on attracting, growing and retaining client relationships and introducing the full breadth of RBC partners and a broad range of products and solutions to deepen relationships through needs based advice
• Recruit and develop top talent; lead successful change management and support the team to deliver a differentiated client experience
• Develop your team's capabilities including their credit skills; maintain oversight to ensure action is taken to preserve satisfactory operational and credit effectiveness through portfolio management activities and routines
• Demonstrate your market leadership by promoting the RBC brand and enhancing visibility by developing and maintaining a network in the business community, working closely with business leaders, COI's, and community groups
• Promote digital enablement with your team by becoming an advocate for ensuring clients are set up to leverage digital solutions for themselves and their business

What do you need to succeed?

Must-have

• Knowledge of financial analysis and risk assessment and familiarity with the dynamics, needs and financing challenges associated with business clients
• Strong coaching and leadership capabilities to create and sustain a high performing professional team
• Ability to develop and maintain strong business and community networks
• Proven ability to build strong relationships with key stakeholders
• Experience with emerging communications and technology (i.e. web based meetings, social media, digital banking, and mobile applications), and knowledge of both traditional and non-traditional competitors

Nice-to-have

• Knowledge of a broad array of business financial products and services, such as credit and investments is an asset
• Commercial Banking and/or Business Markets experience an asset
• Post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation

Leaders who support your development through coaching and managing future opportunities

Work in a dynamic, collaborative, progressive, and high-performing team

A unique opportunity for personal and professional growth

Job Skills

Adaptability, Best Practice Implementation, Business Development, Communication, Creative Visioning, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Talent Management, Teamwork

Additional Job Details

Address:

626 6 AVE:NEW WESTMINSTER City:

New Westminster Country:

Canada Work hours/week:

37.5 Employment Type:

Full time Platform:

PERSONAL & COMMERCIAL BANKING Job Type:

Regular Pay Type:

Salaried Posted Date:

2026-09-23 Application Deadline:

2026-10-05 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .