Manager, Business Markets

RBC; Laval (administrative region); On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Total rewards program

Leadership development

Dynamic team environment

Growth opportunities

Job summary

RBC is seeking a dynamic leader to head a Business Markets team in Laval, Canada. You will coach and develop a high-performing group, expand client relationships, and deliver a differentiated experience by offering RBC’s broad suite of products and digital solutions.

Build strong community networks and drive growth for business clients. You will collaborate with business leaders and COIs, focus on credit and risk oversight, and promote a client-centered strategy that aligns with RBC’s values and

Qualifications

• Adaptability in fast-changing client environments.
• Strong ability to implement best practices across teams.
• Experience in business development and growing client relationships.
• Clear, persuasive communication with clients and teams.
• Creative visioning to drive strategic initiatives.
• Proficiency in CRM and relationship management.
• Sound decision-making in credit and risk contexts.
• Knowledge of FP&A to assess financial scenarios.
• Experience developing and mentoring talent.
• Proven team-oriented collaboration and execution.

Responsibilities

• Coach team to attract, grow, and retain client relationships and introduce RBC partners and products.
• Recruit and develop top talent; lead change management and deliver a differentiated client experience.
• Develop team capabilities including credit skills and portfolio management routines.
• Promote RBC brand and build a network with business leaders, COIs, and community groups.
• Champion digital enablement and help clients leverage digital solutions.

Skills

Adaptability

Best Practice Implementation

Business Development

Communication

Creative Visioning

Customer Relationship Management

Decision Making

Financial Planning and Analysis

Talent Management

Teamwork

Job description

Job Description

You will lead a best-in-class business markets team to maximize RBC’s position in the market and bring the best of RBC to businesses and their owners. You will coach your team to deliver an exceptional client experience leading to the retention, acquisition and growth of target Business client relationships. You will build high employee engagement through recruiting, talent management, professional development and ongoing coaching, growing diverse talent for today and the future. Your passion in creating success for our clients, employees and communities will be the key to your success in this role.

What will you do?

• Coach team to focus on attracting, growing and retaining client relationships and introducing the full breadth of RBC partners and a broad range of products and solutions to deepen relationships through needs based advice
• Recruit and develop top talent; lead successful change management and support the team to deliver a differentiated client experience
• Develop your team’s capabilities including their credit skills; maintain oversight to ensure action is taken to preserve satisfactory operational and credit effectiveness through portfolio management activities and routines
• Demonstrate your market leadership by promoting the RBC brand and enhancing visibility by developing and maintaining a network in the business community, working closely with business leaders, COI’s, and community groups
• Promote digital enablement with your team by becoming an advocate for ensuring clients are set up to leverage digital solutions for themselves and their business

What do you need to succeed?

Must-have

• Knowledge of financial analysis and risk assessment and familiarity with the dynamics, needs and financing challenges associated with business clients
• Strong coaching and leadership capabilities to create and sustain a high performing professional team
• Ability to develop and maintain strong business and community networks
• Proven ability to build strong relationships with key stakeholders
• Experience with emerging communications and technology (i.e. web based meetings,social media, digital banking, and mobile applications), and knowledge of both traditional and non-traditional competitors
• English : Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

• Knowledge of a broad array of business financial products and services, such as credit and investments is an asset
• Commercial Banking and/or Business Markets experience an asset
• Post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing future opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• A unique opportunity for personal and professional growth

Job Skills

Adaptability, Best Practice Implementation, Business Development, Communication, Creative Visioning, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis (FP&A), Talent Management, Teamwork

Additional Job Details

Address:

3100 BOUL LE CARREFOUR:LAVAL

City:

Laval

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-22

Application Deadline:

2026-09-27

Note ** :** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.