Manager - Business Intelligence and Analytics

SML Inox; Toronto; Hybrid; CAD 78,000 - 128,000; Full time

Job summary

Join a forward-thinking organization as a Manager of Business Intelligence, where your expertise in data analytics will empower teams to make informed decisions. This role offers the opportunity to lead a talented analytics team, enhance data literacy, and drive impactful initiatives that support the organization's mission of helping clients achieve financial security. With a focus on innovation and collaboration, you will work with modern tools like Tableau and AWS to deliver comprehensive reporting and insights. If you're passionate about analytics and leadership, this is your chance to make a significant difference in a dynamic environment.

Benefits

Flexible Benefits

Pension Programs

Stock Options

Savings Programs

Qualifications

• 5+ years of experience in reporting and business intelligence.
• Proven experience in AWS environment and data manipulation.
• Strong quantitative skills and ability to communicate complex results.

Responsibilities

• Lead analytics team to deliver impactful analytics products.
• Enhance partners' ability to self-serve data through dashboards.
• Drive efficiencies within the analytics team and improve data literacy.

Skills

Data Analysis

Leadership

Problem-Solving

Communication

Data Literacy

Education

Undergraduate or Graduate Degree in Mathematics, Statistics, Economics, Engineering, or Computer Science

Tools

Tableau

AWS

AWS Glue

SQL

Python

Job description

You are as unique as your background, experience, and point of view. Here, you’ll be encouraged, empowered, and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families, and communities around the world.

Job Description:

At Retail Advice & Solutions (RA&S) within Sun Life Canada our vision is to help our clients achieve lifetime financial security and live healthier lives with tailored advice and solutions through their channel of choice.

Retail Advice & Solutions (RA&S) Advanced Analytics & the Business Intelligence team is seeking a talented Manager of Business Intelligence to join our team, to support our ever-growing data & insights needs within our business unit. Reporting to the Director of BI And Data Enablement, the manager will lead an analytics professional resource and will use sales analytics expertise and a suite of modern data and analytics tools to deliver innovative and impactful analytics products and services.

What will you do?

Reporting & Business Intelligence

• Build comprehensive business intelligence & reporting for RA&S leadership & sales org, keeping in mind the needs of varied audiences and the desire to drive action & sales.
• Coordinate with partners to ensure existing and in-development reporting meets the evolving needs of the organization.
• Enhance our partners' ability to self-serve data through customizable dashboards and raw data dumps.
• Work to improve data literacy across the organization. Focus on improving ability to access data & to understand potential insights from data.
• Partner and coordinate with data engineering to enhance data foundational capabilities.

Initiatives, Operational Support, & Complex Investigations

• Leverage data expertise to support initiatives through scoping, implementation, impact analysis, and ongoing reporting.
• Source & provide data to operational business units to drive efficiencies in day-to-day operations.
• Solve data intensive business issues using data from a variety of sources & incorporating expertise from relevant Sun Life business units.
• Perform deep-dive analysis on key areas of interest for RA&S leadership and communicate results in an appropriate manner.

Organizational Best Practices

• Work to drive efficiencies within our analytics team by ensuring adoption & continued evolution of best practices.
• Participate in the wider analytics community to advance capabilities across the organization.

Team Management

• To oversee, mentor, and develop direct reports, providing guidance on analytics projects, performance development, and career growth.

What will you need to succeed?

• An undergraduate or graduate degree in mathematics, statistics, economics, engineering, or computer science, plus strong quantitative skills and background, or equivalent work experience.
• Experience leading and/or managing people is required.
• At least 5 years proven experience and ability in the following areas:
  • Reporting and business intelligence in Tableau.
  • Complex data sourcing, manipulation, and transformation in AWS.
  • Insightful analysis of data.
• Proven experience with AWS environment specifically AWS Glue. Knowledge of SQL and Python.
• Experience in creating dashboards and stories in Tableau.
• Proven balance of analytical and creative problem-solving skills.
• Must be able to effectively communicate complex results to a business audience not familiar with complex data and analytics.
• Coach team members and drive engagement in projects.

What will be nice to have?

• Experience in life insurance / wealth management, other financial services industry components (e.g., retail banking, credit card, property and casualty insurance), or distribution.

What’s in it for you?

• We’re proud to be a Best Workplace for Hybrid Work by Great Place to Work Canada.
• Be part of our continuous improvement journey in developing the next greatest digital enterprise experience that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
• Flexible Benefits from the day you join to meet the needs of you and your family.
• Pension, stock, and savings programs to help build and enhance your future financial security.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales-focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate, and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [e-mail].

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

78,000/78 000 - 128,000/128 000

Job Category:

Advanced Analytics

Posting End Date:

20/02/2025