Manager Business Development

ventureLAB; Markham; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Comprehensive health benefits

Uncapped sales commission

Job summary

ventureLAB is seeking a Business Development Manager in Markham, Ontario. This pivotal role focuses on driving lab subscriptions and ecosystem growth in the Hardware, AI, and MedTech sectors.

The ideal candidate will have 5–7 years of experience in technical sales or business development, demonstrated success in managing sales pipelines, and strong relationship-building skills. A comprehensive compensation package includes a competitive salary and benefits.

Qualifications

• 5–7 years of experience in B2B business development, ideally within a tech hub.
• Strong technical sales background with lab operations understanding.
• Proven track record in managing sales pipelines and targets.

Responsibilities

• Proactively identify and prospect startups in Hardware, AI, and MedTech sectors.
• Lead the full sales cycle from outreach to closing agreements.
• Develop strategies for member subscription retention and growth.

Skills

B2B business development

Technical sales

Account management

Relationship building

Industry familiarity with AI and MedTech

Job description

Position Profile: Manager Business Development , Lab Subscriptions

Location: Markham, Ontario (L3R 9Z7)

Employment Type: Full-Time

Reports To: Director Marketing & Business Development

Vacancy Status: This is a posting for an existing vacancy. On-site 3 days a week.

Compensation & Benefits

• Base Salary Range: $70,000 - $80,000 per annum (commensurate with experience). Eligible for a robust, uncapped sales commission plan paid on top of the base salary.
• Benefits: Comprehensive health, dental, and insurance benefits package included.

Role Overview

The Business Development Manager is a high-impact, results-driven role focused on accelerating the revenue growth and ecosystem expansion of ventureLAB’s specialized innovation hubs (Hardware, AI, and MedTech). Reporting to the Director of Marketing & Business Development, you will be the core driver of our lab subscription business. You will own the entire sales funnel—taking new member acquisitions from "zero to one"—and manage ongoing account relationships to ensure high retention. This is an individual contributor role (no direct reports) perfect for a proactive builder who loves tech ecosystems and thrives on closing deals.

Key Responsibilities

1. Lab Subscription Acquisition & Pipeline Growth

• Lead Generation & Prospecting: Proactively identify, map, and prospect high-growth startups and scale-ups within the Hardware, AI, and MedTech/Life Sciences sectors.
• End-to-End Sales Execution: Own the full sales cycle, including cold outreach, introductory discovery calls, lab tours, and negotiating and closing lab subscription agreements.
• Value Proposition Translation: Articulate complex, technical lab capabilities into clear, strategic business advantages for technical founders, CTOs, and CEOs.

2. Account Management & Subscription Retention

• Strategic Retention: Develop and execute renewal strategies to protect and grow Annual Recurring Revenue (ARR) across the lab portfolio.
• Account Expansion: Actively identify upsell opportunities, encouraging existing members to scale their usage or deepen engagement across multiple lab facilities.
• Onboarding & Success: Ensure a seamless onboarding experience for new subscribers and maintain regular touchpoints to foster long‑term loyalty and high satisfaction.

3. Cross-Functional Collaboration & Ecosystem Integration

• Alignment with Marketing: Work closely with the Director and the marketing team to align outbound sales efforts with inbound lead-generation campaigns and events.
• Ecosystem Connection: Help integrate lab subscribers into the broader ventureLAB community, connecting them to relevant programs, partners, and funding opportunities where applicable.

4. Market Intelligence & Brand Advocacy

• Market Insights: Keep a pulse on industry trends, founder needs, and competitive landscapes to ensure our lab subscription models remain highly compelling.
• Community Presence: Represent ventureLAB at key industry events, tech meetups, and conferences to build a robust top‑of‑funnel network of prospective subscribers.

Qualifications & Experience

• Experience: 5–7 years of B2B business development, technical sales, or account management experience, ideally within a tech hub, incubator, accelerator, advanced manufacturing, or hardware facility environment.
• Technical & Lab Acumen: Strong background in technical sales with the ability to understand lab operations, specialized equipment, and the unique infrastructure needs of hardware, AI, and MedTech companies.
• Industry Familiarity: Deep interest in or familiarity with Hardware/Semiconductor, AI, or MedTech/Life Sciences industries. Ability to confidently speak the language of tech founders and engineers.
• Proven Sales Track Record: Demonstrated success in managing sales pipelines, hitting revenue/subscription targets, and managing end-to-end sales cycles.
• Relationship Builder: Exceptional interpersonal skills with a knack for building trust quickly with diverse stakeholders, from early-stage founders to corporate partners.
• Autonomy & Hustle: A self‑starter who thrives in an individual contributor role, comfortable building their own pipeline and navigating ambiguity in a fast‑paced environment.

AI Disclosure Statement

In compliance with the Ontario ESA, please be advised that we do not use Artificial Intelligence (AI) systems to screen, assess, or select applicants for this position. All applications are reviewed by our recruitment team.

At ventureLAB, we value diversity, inclusion, and respect. Diverse experience, perspectives, and backgrounds bring great ideas and create stronger teams. We embrace it, because we know that by including everyone, we all thrive. Accommodations are available on request for candidates with disabilities taking part in the recruitment process.