Innovation Space Operations Intern (With Allowance)

ventureLAB; Markham; On-site; CAD 15,000 - 21,000; Full time

Benefits offered by this job

Monthly Travel Allowance up to $1,000

Onsite in Markham, Ontario

Job summary

ventureLAB is seeking an Innovation Space Operations Intern to support day-to-day building operations and the member experience at our Markham campus. This hands-on role focuses on standardizing onboarding, space booking workflows, and data management across Salesforce/Skedda/Google Drive, while contributing to the community playbook.

You'll gain exposure to facility administration, CRM audits, and cross-functional collaboration with tenants, partners, and staff in a dynamic not-for-profit

Qualifications

• Enrolled in or recently graduated from a post-secondary program in Business, Operations, Property Management, or Hospitality.
• Strong organizational, planning, and interpersonal communication skills.
• Interest in community management, coworking operations, or facility administration.
• Basic familiarity with spreadsheets, CRM tools, or booking software (Salesforce, Skedda, Google Drive) is helpful.

Responsibilities

• Space Operations & Booking Optimization: Standardize onboarding kits, room allocation workflows in Skedda, and badge issuance protocols.
• Tenant CRM & Contract Audit: Execute a data audit in Salesforce and Google Drive to update member records, organize active contracts, and improve database accuracy.
• Community Engagement & Facility Playbook: Build standardized tour guidelines, facility notice templates, and operational checklists for space management.

Skills

Organizational skills

Planning

Interpersonal communication

CRM tools

Booking software

Spreadsheets

Education

Post-secondary program in Business/Operations/Property Management/Hospitality

Tools

Salesforce

Skedda

Google Drive

Job description

ventureLAB INNOVATION CENTRE

Position Profile - Innovation Space Operations Intern, Number of Opportunities: 2

ventureLAB is looking for a proactive, detail-oriented Innovation Space Operations Intern to support the day-to-day running of our building and member experience. This is a hands‑on role perfect for someone who enjoys variety, problem‑solving, and interacting with a wide range of people — from property management partners to prospective and current tenants. You will execute a defined project charter focused on optimizing facility workflows, member onboarding frameworks, tenant CRM data management, and community engagement toolkits to build a professional portfolio.

Responsibilities:

• Space Operations & Booking Optimization: Standardize Innovation Space onboarding kits, room allocation workflows in Skedda, and badge issuance protocols.
• Tenant CRM & Contract Audit: Execute a data audit in Salesforce and Google Drive to update member records, organize active contracts, and improve database accuracy.
• Community Engagement & Facility Playbook: Build standardized tour guidelines, facility notice templates, and operational checklists for space management.

What We're Looking For

• Enrolled in or recently graduated from a post‑secondary program in Business, Operations, Property Management, or Hospitality.
• Strong organizational, planning, and interpersonal communication skills.
• Interest in community management, coworking operations, or facility administration.
• Basic familiarity with spreadsheets, CRM tools, or booking software (Salesforce, Skedda, Google Drive) is helpful.

Allowance and Work Model

• To mitigate personal financial impact for those commuting to or working alongside the ventureLAB team in Markham, all participants qualify for a Monthly Travel and Meal Allowance of up to $1,000.00, issued through semi-monthly reimbursements of up to $500.00.
• Work Model: Onsite (Markham, Ontario), 5 days a week.

About ventureLAB

ventureLAB is a not-for-profit leading global founder community for hardware technology and enterprise software companies in Canada. Our organization is led by seasoned entrepreneurs and business leaders with decades of industry experience in building IP-rich start‑ups, scale‑ups, and global multinationals to help businesses scale. Located at the heart of Ontario’s innovation corridor in York Region, ventureLAB is part of one of the biggest and most diverse tech communities in Canada. Since 2011, ventureLAB has enabled over 4,000 tech ventures to create over 6,800 jobs and raise more than $420 million in investment capital through our initiatives focused on raising capital, talent retention, technology and IP commercialization, and customer acquisition. Together with our community of entrepreneurs, innovators, investors, and partners, we enable technology startups to accelerate the commercialization of transformational products on a global scale. ventureLAB is home to the Hardware Catalyst Initiative — Canada’s only lab and incubator for hardware and semiconductor-focused companies.

Our Mission

Powering hardtech founders to build and scale globally competitive ventures that advance Canada's knowledge‑based economy.

Our Vision

Born Global. Built to Scale. Inclusive by Design. Inspire a new generation of global founders who choose Canada to scale IP‑rich tech titans creating innovative hardware and scale‑ready enterprise software solutions that transform communities and establish a blueprint for a more sustainable, inclusive tech ecosystem.

Our Values — Team RIVIR

• Relentless: We are tenacious and resilient. We follow through and remove roadblocks so together we succeed and go further.
• Inclusive: We are empathetic, open‑minded and collaborate respectfully so that we build trust with each other and value diverse opinions, ideas and perspectives to learn and make better decisions.
• Visionary: We inspire bold futures with our founders, team, partners and community by challenging each other respectfully and thinking differently.
• Innovative: We celebrate ingenuity and empower the team to create new ideas, processes and strategies. We are curious and resourceful by asking questions for clarity.
• Results: We are proactive and plan. We are accountable and focused. We are direct and transparent through fact‑based discussions.

ventureLAB is made up of passionate, driven individuals, and is growing quickly. It is a fast‑paced, flexible environment where individual contributors make a big difference and work collaboratively to achieve shared goals. We are proud to be one of Canada’s Most Admired Corporate Cultures and a Great Place to Work®.