Part-Time Assistant Manager - Level 1

Hot Topic; Oshawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company is seeking a Part-Time Assistant Manager to enhance customer experience and support store operations. This role involves engaging with customers, managing store procedures, and contributing to sales goals. Ideal candidates will have retail experience and a passion for music and pop culture.

Qualifications

• At least 1 year of retail experience.
• A love for music and pop culture is a plus.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide an engaging shopping experience and support daily operations.
• Handle opening and closing procedures for the store.
• Assist with planogram updates and store cleanliness.

Skills

Communication

Time Management

Professionalism

Operations

Team Development

Education

High School Diploma or GED

Job description

We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager – Level 1, you’ll be a key part of our success by supporting the store leadership team in providing an excellent customer experience, ensuring that fellow fans can access the merchandise they love. You’ll leverage your fandom knowledge to train new recruits, support daily operations, and help meet sales targets.

What You'll Do

1. Provide an engaging shopping experience that encourages customer loyalty, showcasing your product knowledge and customer service skills.
2. Step in and support the team as needed, including covering the sales floor and assisting the manager.
3. Handle opening and closing procedures for the store as required.
4. Operate the register, process transactions, and utilize your fandom knowledge to promote add-on sales, including BOPIS and curbside pickup. Communicate any shortages or overages to the Store Manager.
5. Understand store sales goals, KPIs such as UPT and ADT, and contribute to achieving these targets.
6. Assist with planogram updates, including store layout, fixtures, and merchandising strategies.
7. Share fashion and music trend insights with management and HQ partners.
8. Work with Store Management to ensure store security and prevent theft.
9. Support stockroom organization and store cleanliness.
10. Contribute to building a collaborative, passionate team to run the store effectively.
11. Perform any additional activities assigned by your Store Leader.

What You'll Need

• At least 1 year of retail experience. A love for music and pop culture is a plus!
• Strong skills in communication, time management, professionalism, operations, and team development.
• A high school diploma or GED.
• The ability to navigate the store, merchandise products using approved equipment, and lift up to 50 pounds.