Manager, Annual Giving & Donor Engagement

YMCA of Northeastern Ontario; Northeastern Ontario; Hybrid; CAD 60,000 - 67,000; Full time

Benefits offered by this job

Free YMCA membership

Discounts on camps

Paid vacation

Employee & Family Assistance Program

Life, disability, and accident보험

Team events

Explore different YMCA roles andcareer

Hybrid work options

Job summary

The YMCA of Northeastern Ontario in North Bay, ON, seeks a Manager, Annual Giving & Donor Engagement to lead annual giving, donor relations, and philanthropic revenue.

Reporting to the Vice President, Philanthropy & Community Engagement, you will develop strategies, manage donor portfolios, and collaborate across teams to strengthen the donor pipeline and community impact.

Qualifications

• Five or more years of frontline fundraising or donor engagement experience.
• Ability to develop and manage donor relationships and pipelines.
• Strong communication and interpersonal skills for stakeholder engagement.
• Experience working with volunteers and community or third-party fundraising initiatives.

Responsibilities

• Manage an active portfolio of annual, mid-level, and emerging major-gift donors and prospects across YMCA NEO communities.
• Develop cultivation, solicitation, stewardship, renewal, and upgrade strategies aligned with donor interests.
• Build relationships through meetings, calls, site visits, and personalized communications.
• Solicit gifts and manage donors through identification, qualification, cultivation, solicitation, stewardship, renewal, and upgrading.
• Coordinate donor meetings, impact updates, and recognition opportunities.

Skills

Fundraising experience

Donor engagement

Relationship management

Communication skills

Team collaboration

Education

College diploma or University degree in Fundraising, Communications, Business, Non-Profit Management, or related field

CFRE or progress toward CFRE designation (asset)

Job description

We are currently looking for a Manager, Annual Giving & Donor Engagement to join our team of committed professionals. This Full-time position within the Association is housed at the YMCA of Northeastern Ontario’s Chippewa location in North Bay.

Under the leadership of the Vice President, Philanthropy & Community Engagement and working closely with the Vice President, Impact & Growth, the Manager, Annual Giving & Donor Engagement is a frontline fundraising role responsible for growing individual and community philanthropy across YMCA NEO, with a significant focus on strengthening and expanding the donor pipeline in key communities.

The Manager leads annual giving, manages annual and mid-level donor relationships, develops and qualifies emerging major-gift prospects, leads donor acquisition, retention, renewal, reactivation, and upgrading strategies, and serves as the primary philanthropy relationship lead for community and third-party fundraising.

The Manager is accountable for translating donor intelligence and fundraising infrastructure into active relationship development, solicitation, stewardship, and philanthropic revenue. The Manager works in close partnership with the Manager, Philanthropy Strategy & Operations, who leads fundraising systems, prospect intelligence, reporting, and institutional giving.

START DATE: December 1, 2026 or as soon as possible

LOCATION: North Bay, ON

RATE OF PAY*: $60,000 - $67,000 annually

HOURS: 40 per week with some evenings and weekends

*We recognize that everyone brings different experiences and strengths, and compensation will be determined based on relevant skills, experience, education, and alignment with the role. In alignment with our compensation practices, we consider internal equity when determining starting rates.

What You'll Do

• Manage an active portfolio of annual, mid-level, and emerging major-gift donors and prospects across YMCA NEO communities
• Develop individualized cultivation, solicitation, stewardship, renewal, and upgrade strategies aligned with donor interests and YMCA priorities
• Build relationships through meetings, calls, visits, personalized communications, site visits, and meaningful engagement
• Solicit philanthropic gifts and manage donors through identification, qualification, cultivation, solicitation, stewardship, renewal, and upgrading
• Identify and qualify donors with potential for increased investment and manage deliberate transitions into the Vice President’s major-gift portfolio
• Maintain accurate donor plans, contacts, moves, results, and next actions in the CRM
• Lead YMCA NEO’s annual giving program and develop annual plans aligned with philanthropy strategy and revenue objectives
• Lead donor acquisition, renewal, retention, upgrading, lapsed-donor reactivation, monthly giving, and seasonal or annual appeals
• Work with Strategy & Operations to identify segments, analyze giving behaviour, forecast results, and monitor performance
• Lead stewardship for annual and mid-level individual donors and community supporters
• Develop personalized stewardship plans and ensure timely recognition, acknowledgement, and impact communication
• Coordinate donor meetings, impact updates, presentations, site visits, and recognition opportunities
• Serve as the primary philanthropy relationship lead for community and third-party fundraising initiatives
• Develop relationships with community fundraisers, volunteers, supporters, groups, local businesses, and partners, with a particular focus on North Bay
• Develop donor proposals, presentations, briefing materials, and cases for support related to assigned relationships
• Participate in donor meetings, site visits, presentations, and campaign-readiness activities as a frontline relationship lead

You'll Bring to the Role

• College diploma or University degree in Fundraising, Communications, Business, Non-Profit Management, or a related field
• Five or more (5+) years of experience in frontline fundraising, donor engagement, or relationship-based sales, or a related field
• Demonstrated success managing donor portfolios and cultivating, soliciting, renewing, and upgrading philanthropic relationships
• Experience planning or delivering annual-giving, donor-acquisition, retention, or reactivation activity
• Experience working with volunteers and community or third-party fundraising initiatives
• Strong relationship-building, communication, presentation, and interpersonal skills
• Deep understanding of donor and community centered fundraising, annual giving, portfolio management, solicitation, and stewardship practices
• Ability to listen carefully, navigate sensitive conversations, and build long-term trust
• Demonstrated ability to manage revenue goals, multiple donor relationships, and competing deadlines
• Comfort working collaboratively within a team-based fundraising and moves-management model
• Campaign or major gift fundraising experience is an asset
• Valid G class driver’s license and access to a vehicle
• CFRE or progress toward CFRE designation is an asset
• Current and satisfactory Police Record with Vulnerable Sector Check

What We Offer

As a charity and community-based organization, we know how important connection and wellness is, and we offer a workplace that invests in people. We provide:

• Free YMCA membership for you + your family
• Discounts on camps, child care, and recreation programs
• Paid vacation + personal/sick days
• Employee & Family Assistance Program with counselling, coaching, legal + financial supports
• Life, disability, and accident insurance coverage
• Team events + staff recognition
• Explore different YMCA roles and career paths
• Flexible hours + hybrid work options (role dependent)