Manager and Team Lead, Residential Underwriting

First National Financial LP; Vancouver; On-site; CAD 76,000 - 124,000; Full time

Job summary

A leading financial institution is seeking a Manager and Team Lead for their Residential Underwriting team. This role involves managing a team, making lending decisions, and maintaining relationships with mortgage brokers. The ideal candidate will have strong people management and analytical skills, as well as experience in mortgage underwriting. A competitive compensation package is offered, along with opportunities for career advancement and a supportive team culture.

Benefits

Competitive compensation package

Comprehensive benefits program

Extensive training programs

Supportive teamwork culture

Opportunities to give back to the community

Qualifications

• 3-5 years previous mortgage underwriting experience required.
• 2 or more years people management experience.

Responsibilities

• Manage a team of Underwriters and Fulfillment Specialists.
• Make lending decisions in adherence to policies.
• Establish positive relationships with mortgage brokers.

Skills

People management skills

Strong communication skills

Strong analytical skills

Organizational skills

Problem solving skills

Education

Post-secondary education

Completion of Mortgage Agent Course

Tools

Microsoft Office

Job description

Manager and Team Lead, Residential Underwriting

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Manager and Team Lead, Residential Underwriting

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First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [email protected] should you need an accommodation at any point in the recruitment process.

We are hiring a Manager and Team Lead within our Residential Underwriting team!

Reporting To

Assistant Vice President, Residential Underwriting

Full-Time / Part- Time

Full-time

Salary Range

76,923 - $123,077

Posting Date

April 25, 2025

Closing Date

May 9, 2025

8 : 30 a.m. – 5 : 00 p.m.

Grade

Office Location : 16.7

What We Offer

Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!

The Opportunity

The Residential Underwriting Division, as a Division of First National Financial provides underwriting expertise and services on behalf of other financial institutions to the Canadian Mortgage Broker channel.

Reporting to the Assistant Vice President, Residential Underwriting, the Manager manages a team of Underwriters, Fulfillment Specialists, and Funders in meeting the goals of the Residential Underwriting Division. Under their guidance and leadership, the team is responsible for the assessment of mortgage applications in making lending decisions in adherence with the established mortgage underwriting policies and guidelines. The team also has responsibility for reviewing required documentation for accuracy and completion and for closing and advancing funds on approved mortgage applications while maintaining a consistent focus on service excellence.

How You Will Contribute

• Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company
• Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
• Generates new business opportunities through existing referral sources to help achieve company sales targets
• Makes lending decisions within established limits while ensuring adherence to policies and guidelines
• Completes management reporting as required
• Stays current with latest industry knowledge, competition, and market trends
• Manages the capacity of the team through efficient delegation of work and careful monitoring of volumes within the workflow
• Manages the performance of team members through ongoing feedback and coaching
• Establishes performance and work standards
• Recruits, interviews, hires, and on boards new employees as required
• Provides coaching, training, support and development to team members
• Conducts annual performance reviews
• Adheres to policies / procedures to ensure AML requirements are met, when applicable

The Experience You Need

• People management skills- coaching, feedback, development of individuals and teams
• Ability to build and maintain positive relationships
• Ability to manage and resolve conflict
• Strong communication skills – both written and verbal
• Strong analytical skills
• Organizational and time management skills
• Positive team player with desire and ability to mentor others
• Effective problem solving and decision-making skills
• Fully competent in working with basic pc software and working knowledge of the suite of Microsoft Office products
• Ability to manage pressure in an environment of high volume processing with tight turnaround times

Education / Experience Requirements

• Post-secondary education and / or equivalent work experience preferred
• 3-5 years previous mortgage underwriting experience required
• 2 or more years people management experience
• Completion of Mortgage Agent Course and / or FSCO License an asset
• Demonstrated ability to :
• Analyze information and make confident decisions
• Build client / customer relationships
• Create a team environment
• Give constructive feedback
• Lead and motivate others
• Set and communicate goals
• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The Team You’ll Join

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

FNUWBC

Apply Now

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Finance and Sales

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