Manager, Ad Partnership Management

Walmart Canada; Mississauga; On-site; CAD 92,000 - 126,000; Full time

Job summary

Walmart Canada is seeking an experienced Account Manager to develop strong client-advertiser relationships and translate business goals into effective omni-channel media strategies. This role focuses on delivering strategic campaign recommendations and collaborating with cross-functional teams to enhance revenue and customer impact.

The position requires 3+ years in account management in digital media, strong communication, and proficiency with analytics tools.

Qualifications

• Bachelor’s or college-level marketing education with related experience.
• 3+ years in Customer Success or Account Management in digital media.
• 3+ years in managing clients and relationships.
• Project Management experience and cross-functional collaboration.

Responsibilities

• Manage advertiser campaigns and revenues for a select key category, aligned with brand goals and marketing objectives.
• Lead campaign kick-offs, creative process, measurement workflow, and performance discussions with clients.
• Provide technical guidance on campaign specifics and resolve issues.
• Partner with Campaign Management on activation, trafficking, and optimizations.
• Maintain CRM records and ensure timely billing throughout the sales process.
• Collaborate with Ad Operations, Ad Sales, and Creative Ops to ensure high-quality campaign execution.
• Use analytics to build and present campaign reports with actionable insights to drive revenue.

Skills

Account Management

Customer Success

Relationship building

Digital media

Campaign management

Data analytics

Education

College diploma in Marketing or equivalent

Tools

Analytics tools

Job description

Position Summary

Walmart Connect is seeking an experienced Account Manager to build successful client-advertiser relationship through an understanding of the client’s business, expectation management and ensuring campaign strategies and tactics deliver on the clients’ needs. The successful candidate will be comfortable bridging Walmart Connect’s omni-channel portfolio of tactics to deliver a comprehensive media strategy clients.

In this role, you will be responsible for a key retail category within a growing and developing team of Account Managers. The Account Manager will promote a culture of continuous improvement and cross-functional collaboration. This role requires excellent communication skills, problem-solving abilities, and a deep understanding of both advertiser and shopper needs to deliver an exceptional customer experience.

The position may also involve developing strategies to optimize sales operations, improve productivity, and enhance revenue generation. Collaboration with product management, development teams, and other cross-functional teams is essential to deploy advertising solutions and ensure effective campaign execution.

Additionally, the role includes creating and managing business intelligence dashboards to provide insights and guide decision-making. The Manager, Ad Partnership Management will monitor campaign performance, create reports, and provide actionable recommendations to improve revenue performance.

What You’ll Do...

• Manage advertiser campaigns and revenues for a select key category. Build strategic campaign recommendations based on deep understanding of brands business goals and marketing objectives
• Lead the campaign kick-offs, creative process, measurement workflow, and performance discussions with clients.
• Provide technical guidance on campaign specifics and work through troubleshooting/conflict resolution.
• Partner closely with campaign management on campaign activation, trafficking & optimizations.
• Manage sales pipeline with Client Partner by entering all campaign details throughout the sales process into CRM system accurately and timely through to ensuring billing occurs
• Collaborate with Ad Operations, Ad Sales, and Creative Ops teams ensuring high quality of campaign execution, working within team service level agreements
• Use analytics to build and present campaign reports and share actionable insights and recommendations to support advertiser’s strategy to drive incremental revenue.

Qualifications

• College or University diploma in Marketing or equivalent
• 3+ years experience in Customer Success or Account Management in digital media
• 3 + years experience managing clients and relationships
• Project Management experience
• Broad knowledge of all media channels with digital focus
• Familiarity with campaign evaluation metrics and media buying
• Excellent written and verbal communication skills
• Working knowledge of analytics tools

Leadership Expectations

Respect the Individual

Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.

Acts With Integrity

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.

Is consistently humble, self-aware, honest, and transparent.

Serve Our Customers

Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Strive For Excellence

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

The pay range for this position is $91,900.00 - $126,390.00. Pay will be determined based on relevant experience.

L’échelle salariale pour ce poste est de 91,900.00 à 126,390.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

Minimum Qualifications...

• Age – 16 or older

Preferred Qualifications...

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

Important Note

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