Major Account Manager

JobsMedia.io; Mascouche; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work arrangement

Comprehensive benefits package

Performance-based bonus

Job summary

JobsMedia.io is seeking an experienced Key Account Manager for a major industrial company. You will manage a portfolio of key accounts, focusing on sustaining and growing long-term value.

Working with the Sales Management team, you will retain and develop existing client relationships, negotiate renewals, and coordinate with operations, engineering, and customer service to deliver top-tier service. Fluency in French and English is preferred; occasional travel required.

Qualifications

• 5–7 years in major account management in industrial context
• Proven track record in retaining and growing existing accounts
• Strong negotiation, communication, and relationship-building skills
• Fluency in French and English
• Valid driver's license with occasional travel

Responsibilities

• Manage a portfolio of major accounts within the industrial sector
• Understand each client’s business to identify growth opportunities (upsell/cross-sell)
• Develop, implement, and review strategic account plans
• Represent the organization as the primary contact with key decision-makers
• Collaborate with operations, engineering, and customer service to ensure high-quality service
• Lead renewal negotiations to maintain profitability
• Track performance with KPIs and periodic activity reports

Skills

Account management

Negotiation

Communication

Relationship building

Strategic thinking

Business analysis

Bilingual French/English

Job description

We are seeking an experienced Key Account Manager for a large company in the industrial sector. This individual will assume strategic responsibility for a portfolio of key accounts, with a mandate to ensure their sustainability, profitability, and growth.

Job Summary

Working with the Sales Management team, the successful candidate will orchestrate all management, retention, and development activities for a portfolio of established strategic accounts.

This role differs from a prospecting or new market development function: it focuses on consolidating existing business relationships and optimizing their long-term value.

Main Responsibilities

• Assume full accountability for managing a portfolio of major accounts within the industrial sector
• Develop a deep understanding of each client's specific business challenges to identify growth opportunities (upselling and cross-selling)
• Develop, implement, and periodically review strategic account plans
• Represent the organization as the primary point of contact with key decision-makers and build lasting relationships of trust
• Ensure close collaboration with internal teams (operations, engineering, customer service) to guarantee a high level of service optimal
• Lead negotiations related to the renewal of contractual agreements and ensure the sustained profitability of the accounts under their responsibility
• Ensure rigorous accountability using performance indicators and periodic activity reports

Desired Profile

• Minimum of 5 to 7 years of relevant experience in major account management, ideally acquired in an industrial context
• Demonstrated track record in a role focused on retaining and growing existing accounts
• Superior negotiation, communication, and long-term business relationship building skills
• Sharp strategic thinking and strong business analysis skills
• Fluency in French and English, an asset depending on the scope of the client base served
• Valid driver's license and availability for Occasional travel

What our client offers

• Competitive compensation with a performance-based variable component
• Comprehensive benefits package
• Hybrid work arrangement
• Stimulating business environment within a rapidly growing organization