Major Account Manager

JobsMedia.io; Mascouche; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work arrangement

Comprehensive benefits package

Performance-based compensation

Job summary

JobsMedia.io is seeking an experienced Key Account Manager to oversee a portfolio of major industrial accounts. You will manage retention, growth, and profitability while aligning client needs with our strategic plans.

The role requires 5–7 years in major account management, fluency in French and English, the ability to travel occasionally, and a hybrid work setup with a competitive compensation package.

Qualifications

• 5–7 years of experience in major account management, preferably in industrial settings.
• Proven ability to retain and grow existing accounts.
• Strong negotiation, communication, and relationship-building skills.
• Sharp strategic thinking and solid business analysis.
• Fluency in French and English is an asset.
• Valid driver's license with willingness to travel occasionally.

Responsibilities

• Manage a portfolio of major industrial accounts with full accountability.
• Understand clients' business challenges to identify growth opportunities (upselling/cross-selling).
• Develop, implement, and review strategic account plans.
• Be the primary contact with key decision-makers and build trust.
• Collaborate with operations, engineering, and customer service for high service levels.
• Lead negotiations to renew contracts and ensure sustained profitability.
• Track performance with KPIs and provide regular activity reports.

Skills

Account management

Negotiation

Communication

Strategic thinking

Business analysis

Bilingual (French/English)

Job description

We are seeking an experienced Key Account Manager for a large company in the industrial sector. This individual will assume strategic responsibility for a portfolio of key accounts, with a mandate to ensure their sustainability, profitability, and growth.

Job Summary

Working with the Sales Management team, the successful candidate will orchestrate all management, retention, and development activities for a portfolio of established strategic accounts.

This role differs from a prospecting or new market development function: it focuses on consolidating existing business relationships and optimizing their long-term value.

Main Responsibilities

• Assume full accountability for managing a portfolio of major accounts within the industrial sector
• Develop a deep understanding of each client\'s specific business challenges to identify growth opportunities (upselling and cross-selling)
• Develop, implement, and periodically review strategic account plans
• Represent the organization as the primary point of contact with key decision-makers and build lasting relationships of trust
• Ensure close collaboration with internal teams (operations, engineering, customer service) to guarantee a high level of service optimal
• Lead negotiations related to the renewal of contractual agreements and ensure the sustained profitability of the accounts under their responsibility
• Ensure rigorous accountability using performance indicators and periodic activity reports

Desired Profile

• Minimum of 5 to 7 years of relevant experience in major account management, ideally acquired in an industrial context
• Demonstrated track record in a role focused on retaining and growing existing accounts
• Superior negotiation, communication, and long-term business relationship building skills
• Sharp strategic thinking and strong business analysis skills
• Fluency in French and English, an asset depending on the scope of the client base served
• Valid driver\'s license and availability for Occasional travel

What our client offers

• Competitive compensation with a performance-based variable component
• Comprehensive benefits package
• Hybrid work arrangement
• Stimulating business environment within a rapidly growing organization