Maintenance Supervisor

Hill Company; Calgary; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Maintenance Supervisor to join its Facility Management team in Calgary. In this pivotal role, you will lead a team focused on delivering exceptional customer experiences while ensuring properties are maintained to the highest standards. Your expertise in customer service, leadership, and problem-solving will be crucial as you manage a variety of maintenance tasks and projects. This innovative firm values professional growth and offers a competitive salary along with comprehensive benefits, making it an excellent opportunity for those looking to advance their careers in a supportive and performance-driven environment.

Benefits

Competitive Salary

Health Benefits

Incentive Opportunity

Pension & Group RRSP

Company Vehicle

Children’s Scholarship

Wellness Program

Training and Support

Lifelong Learning Opportunities

Qualifications

• 4-6 years in customer service with 2 years in a supervisory role.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Lead a team to ensure properties are well maintained and customer satisfaction is achieved.
• Oversee safety training and compliance, ensuring a safe work environment.

Skills

Customer Service

Leadership

Problem Solving

Communication

Organizational Skills

Analytical Skills

Conflict Resolution

Attention to Detail

Education

High School Diploma

5th Class Motor Vehicle License

Class 5 Designation in Power Engineering

Tools

Microsoft Office

BMS Software

CMMS Software

Job description

919 11 Ave SW, Calgary, AB T2R 1P3, Canada Req #507

Monday, March 24, 2025

Harvard Developments has an immediate opening for a Maintenance Supervisor to join its Facility Management team in Calgary, Alberta. Harvard is a full-service real estate management company based in Western Canada that is recognized for its reputation in leadership, flexibility, quality and performance.

The company oversees over 9 million square feet of commercial properties with regional offices in Regina, Calgary, Edmonton and Winnipeg. The Maintenance Supervisor is accountable to lead a team of building maintenance and operations personnel to deliver an exceptional customer experience, while ensuring that our customers' properties are well cared for and maintained in a safe and environmentally conscious manner.

The Maintenance Supervisor will:

• Deliver customer satisfaction within standards established for safety, comfort, cleanliness, responsiveness, follow up and communication;
• Oversee workplace safety, risk management, safety training, OH&S compliance and emergency preparedness;
• Organize the activities of personnel and trades responsible to service, operate and maintain the properties within standards established for fiscal responsibility, environmental stewardship and life-cycle performance;
• Establish & implement the annual maintenance plan, ensure "best value" procurement and contribute to long-range capital planning, budget preparation and reporting within limits established by the property owner;
• Recruit, train & develop a highly motivated team to excel in achieving Harvard’s vision, mission, promise and values, and the property owner’s expectations;
• Assist the management team achieve its customer, financial and organizational objectives;
• Lead or assist in completing various special projects that may include small capital projects and major equipment replacement.

What you will bring to the job:

• Four to six years in customer service and a mechanically inclined business environment, with minimum two years of leading and supervising others;
• Proficiency in the English language both written and verbal, as well as strong listening, negotiation, collaboration and conflict resolution skills that enable positive and beneficial relationships;
• Demonstrated organizational, analytical, critical thinking, problem solving, decision-making and attention management abilities to consistently meet deadlines;
• Advanced technological skills in a Microsoft Office workplace environment;
• A high level of commitment to customer service and dependable leadership with availability to respond 24 hours each day except during excused absence;
• Excellent interpersonal & team building skills;
• A mechanical inclination with practiced motor skills and capacity to perform physical work;
• Hold a valid 5th class motor vehicle license and have access to a reliable vehicle;
• A class 5 designation in power engineering is strongly valued;
• Experience using industry software such as BMS and CMMS;
• The ability to work independently or collaboratively as circumstances dictate, using personal initiative and sound judgment to achieve desired outcomes schedule and budget.

What you will receive from Harvard:

• Competitive salary and health benefits within the real estate management industry, along with an incentive opportunity, pension & group RRSP;
• Additional benefits including use of company vehicle, children’s scholarship and a wellness program;
• Strong corporate values in a flexible, performance-driven and merit-based work environment;
• Comprehensive orientation, training, and support;
• Encouragement of lifelong learning through education and training opportunities.

Harvard provides employees with a challenging work environment encouraging professional growth, innovative thinking, and collaborative work. Our organization respects the principles of work-life balance and community engagement. If you feel you are the person we are looking for in this position, please apply with your resume in confidence through the Careers tab at www.hillcompanies.com.