Maintenance Process Improvement Specialist

Flair Airlines; Calgary; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Unlimited travel perks

Comprehensive benefits package

Pension plan with employer match

Job summary

Flair Airlines is seeking a Maintenance Process Improvement Specialist to enhance maintenance processes, procedures, and documentation at our Calgary, AB office. You will work under the Director of Engineering to standardize practices across the organization while ensuring compliance with regulatory requirements and OEM guidance.

Your role focuses on identifying efficiency opportunities, overseeing revision control, and collaborating with Maintenance, Quality Assurance, and Flight Operations to

Qualifications

• AME licence is required.
• Post-secondary education in Aviation, Engineering, or related field is asset.
• CAPM or equivalent is an asset; PMP not required at this level.

Responsibilities

• Review and improve maintenance processes and task documentation.
• Identify gaps and implement practical process improvements.
• Coordinate with Maintenance, Quality Assurance, and Flight Operations.
• Support audit preparation and compliance reviews.
• Maintain controlled documentation and revision management.
• Ensure regulatory alignment and OEM guidance.

Skills

Maintenance procedures

Regulatory compliance

Documentation

Process improvement

MSG-3 knowledge

Education

AME licence

Aviation/Engineering degree

CAPM asset

Tools

MyBoeingFleet

Swiss-AS AMOS

Microsoft Word

Job description

Take Your Career to New Heights with Flair Airlines

We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we’re all about offering real value. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We know who we are, and we’re confident in our approach.

Your Team

Join Flair’s Engineering team, where effective maintenance processes and procedures support safe, efficient, and compliant operations. Reporting to the Director of Engineering, the Maintenance Process Improvement Specialist is responsible for reviewing, developing, and improving maintenance processes, procedures, and task documentation. This role evaluates existing practices, identifies process gaps, and develops practical improvements in accordance with regulatory requirements, OEM guidance, and established quality standards.

Working closely with Maintenance and Quality, the Maintenance Process Improvement Specialist supports the standardization and continuous improvement of maintenance practices across the organization. The role ensures procedures and task documentation are clear, practical, and aligned with operational requirements while identifying opportunities to improve how maintenance activities are performed.

This is an on-site position based at our Calgary, AB (YYC) office.

A Day In The Life

• Review, revise, and re-author maintenance task cards to ensure clarity, technical accuracy, operational efficiency, and full compliance with regulatory requirements, OEM guidance, and internal standards.
• Conduct periodic reviews of controlled maintenance engineering processes to verify accuracy, ensure regulatory and OEM alignment, and identify opportunities for workflow optimization and efficiency improvements.
• Perform scheduled reviews of controlled maintenance engineering forms to confirm accuracy, usability, and compliance with internal and regulatory standards.
• Identify opportunities to improve maintenance processes, task documentation, and workflow efficiency, and provide recommendations for implementation.
• Support the standardization of maintenance procedures and controlled documentation across the department to promote consistency and compliance.
• Collaborate with Maintenance, Quality Assurance, Flight Operations, and other operational stakeholders to ensure process alignment and identify opportunities to improve efficiency and consistency.
• Support Technical Services Engineers in the development, authoring, implementation, and continuous improvement of maintenance processes, procedures, and controlled documentation.
• Assist with audit preparation and compliance reviews by ensuring maintenance process documentation is current, accurate, and readily available.
• Coordinate with internal stakeholders to communicate and implement approved process or documentation changes.
• Track revisions and updates to maintenance processes and controlled documents to ensure proper version control and ongoing compliance.
• Participate in initiatives related to maintenance documentation, process optimization, standardization, and compliance assurance.
• Perform additional duties as assigned.

What You Bring To The Role

The preferred candidate should exemplify Flair's core values: honesty, efficiency, accountability, and respect, while demonstrating success in previous roles. Additionally, we are seeking individuals who possess:

• Education:
  • A valid Aircraft Maintenance Engineer (AME) licence is required.
  • Post-secondary education in Aircraft Maintenance, Aviation, Engineering, or a related field is considered an asset.
  • CAPM (Certified Associate in Project Management) or equivalent is an asset; PMP is not required at this level.
• Experience:
  • Minimum of 5 years of experience working with large single-aisle commercial aircraft in a maintenance, engineering, or technical environment.
  • Experience reviewing, developing, revising, and controlling aircraft maintenance procedures and task documentation.
  • Experience identifying gaps or inefficiencies in maintenance processes and supporting the development and implementation of process improvements.
  • Experience working with engineering change processes, document control workflows, revision management, and controlled technical documentation.
  • Experience interpreting and applying OEM maintenance documentation, technical publications, and maintenance planning requirements.
  • Experience working with Boeing 737 aircraft is considered an asset.
  • Experience with MyBoeingFleet is considered an asset.
  • Experience with Swiss-AS AMOS is considered an asset.
• Skills & Abilities:
  • Strong ability to review, develop, revise, and standardize maintenance procedures and task documentation in accordance with regulatory, OEM, and internal requirements.
  • Strong understanding of aircraft maintenance processes, procedures, and technical documentation.
  • Knowledge of human factors principles and their application to maintenance procedures and task documentation.
  • Knowledge of MSG-3 methodology, Maintenance Planning Documents (MPD), and OEM maintenance planning requirements.
  • Strong analytical and problem-solving skills with the ability to identify process gaps and develop practical improvements to maintenance processes and procedures.
  • Strong attention to detail when reviewing technical documentation, maintenance instructions, revisions, and controlled processes.
  • Strong written communication skills with the ability to develop clear and practical maintenance procedures and instructions for maintenance personnel.
  • Proficiency in Microsoft Office, particularly Word; experience with Adobe tools is considered an asset.
  • Ability to work collaboratively with Engineering, Maintenance, and Quality teams to review processes and implement improvements.
• Requirements:
  • Clear criminal record check and satisfactory references.
  • Must be legally eligible to work in Canada without restriction.

Why You’ll Love Working Here

At Flair, we prioritize our teams by cultivating a supportive, collaborative work environment filled with opportunities for growth. Investing in our people is at the heart of what we do because your success fuels our collective achievements. We are dedicated to fostering a workplace where leaders thrive, innovation flourishes, and every team member feels valued and empowered.

Benefits

From the moment you join us, you’ll have access to a comprehensive benefits package designed to support your well‑being—because when you’re at your best, so are we. This benefits package includes:

• Comprehensive Salary– A salary that reflects your experience and contributions.
• Comprehensive Benefits – Competitive medical and dental coverage, disability insurance, life insurance, and an employee & family assistance program.
• Retirement Savings – A pension plan with employer‑matched contributions.
• Unlimited Travel Perks – Enjoy free and discounted flights for you and your travel companions.

Apply by: October 02, 2026

At Flair, we’re committed to building an inclusive, equal, and accessible workplace that welcomes diverse talent. We encourage candidates from all backgrounds to apply. If you need accommodation during the selection process, just let us know.

We thank all applicants for their interest in Flair; however, only those selected to continue in the process will be contacted.

Website: flyflair.com