Maintenance Office Coordinator, Banff Lodging

Brewster Inc.; Banff; On-site; CAD 85,000 - 120,000; Full time

Benefits offered by this job

Global team collaboration

Free access to Pursuit attractions

Discounts on stays, dining, and retail

Mental health resources

Job summary

Pursuit is seeking a Maintenance Manager to lead the upkeep of front and back of house operations across its hotels and lodges. You will drive preventive maintenance programs, supervise a diverse team, and coordinate with external contractors and vendors to ensure safety and efficiency.

The role includes budgeting, invoicing, payroll, and records management, with emphasis on CMMS utilization and compliance with health and safety standards.

Qualifications

• Minimum of 2 years' supervisory/leadership/project management experience, preferably in the hospitality sector.
• Strong budgeting, forecasting and cost-control capabilities.
• Proficiency with CMMS and Microsoft Office Suite; comfort with vendor coordination.

Responsibilities

• Develop and oversee a preventive maintenance plan for front/back of house operations.
• Manage the Maintenance Department to meet hotel objectives and budgets.
• Handle invoicing, AR, budgeting, payroll, POs, and CMMS expense recording.

Skills

Supervisory leadership

Budgeting & forecasting

CMMS knowledge

Vendor management

Microsoft Office

Payroll & scheduling

Tools

CMMS software

MS Office

Budgeting software

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

ROLE & RESPONSIBILITIES

• Develop and oversee a preventive maintenance plan to ensure smooth operation of both front and back of house areas.
• Manage the Maintenance Department to meet hotel and departmental objectives
• Handle financial tasks such as invoicing, monitoring accounts receivable, budget tracking, payroll, purchase orders, and recording all POMEC expenses in both hard and soft copy
• Organize and maintain general office files, including job and vendor records
• Conduct monthly expense verification and reconciliation
• Handle administrative duties like answering calls, responding to emails, and preparing various documents including correspondence, memos, resumes, and presentations
• Supervise the Hotel's Energy Management system and direct maintenance staff in mechanical and physical plant operation and upkeep
• Ensure timely response to maintenance requests from guests, employees, and management
• Oversee departmental health, safety, WHMIS training programs, and ensure compliance with WCB regulations. Also, serve as a key member of the Hotel's emergency response team
• Participate actively in various committees and contribute to overall hotel operations
• Coordinate and oversee outside contractors for services such as elevator maintenance, refrigeration, and waste disposal. Also, manage supplier sourcing and purchase order preparation
• Ensure the hotel's compliance with municipal, provincial, federal, and Parks regulations regarding operational functions, fire safety programs, etc.
• Lead and support a diverse maintenance team covering areas like general maintenance, HVAC, kitchen repairs, carpentry, electrical, plumbing, and groundskeeping
• Represent the Maintenance department in meetings and act as a substitute for the assistant manager and director during their absences
• Be available to respond during emergency situations
• Implement and manage the hotel's Computerized Maintenance Management System (CMMS)
• Organize monthly team meetings and quarterly team outings

REQUIRED SKILLS & QUALIFICATIONS

• Minimum of 2 years' supervisory/leadership/project management experience, preferably in the hospitality sector
• Excellent interpersonal, written and verbal communication skills, highly organized, results oriented with the ability to be flexible, and to work well under pressure, strong level of initiative required
• Must be computer literate and familiarization with computerized maintenance systems is an asset
• Hours of work and days off will vary according to business demands
• Strong knowledge of building systems and maintenance best practices
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Effective communication skills, both verbal and written, with the ability to interact professionally with internal and external personnel
• Proficiency in computerized maintenance management systems (CMMS) and Microsoft Office Suite
• Proven experience in budgeting and forecasting

About Us

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued.

With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun. Our team shares a passion for adventure and an authentic desire to play host to the world.

We are united by our connection to the people and places we’re lucky to call home.

Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination.

To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again.

To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace.

We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation.

We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups.

If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

Pursuit fulfills the dreams of friends, families, and travelers through its one-of-a-kind attractions in the world’s most iconic locations. Everyone here works in service of our guests to create inspiring and unforgettable experiences—from gondola operators in Banff to our support teams in Denver.