Assistant Food & Beverage Manager, Chateau

Brewster Inc.; Municipality of Jasper; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Free access to Pursuit attractions

50% off for friends

Hotel dining and retail discounts

Mental health and wellness resources

Job summary

Pursuit is hiring for a supervisory role in hospitality operations. You will oversee front- and back-of-house teams, drive guest satisfaction, and coordinate events across multiple venues. Strong leadership and organizational skills are essential.

Role involves flexible shifts, attention to safety, and accurate daily financial duties. You will collaborate with diverse teams to deliver memorable experiences for guests at our locations in Canada and beyond.

Qualifications

• 1+ year of supervisor experience in hotel or restaurant industry.
• Excellent communication skills, both verbal and written.
• Working knowledge of MICROS or similar POS systems is an asset.

Responsibilities

• Supervise staff and ensure guest expectations are exceeded.
• Lead daily communication on guest feedback and staff performance.
• Support recruitment, training, coaching and ongoing staff management.
• Lead events including weddings, conferences and signature events with flawless execution.
• Assist with inventory, storage discipline and monthly counts.
• Address guest complaints promptly and professionally.
• Oversee food storage and dining areas, ensuring safety compliance.
• Manage daily billing and financial tasks with accuracy.
• Provide cross-venue support to drive operational success.
• Demonstrate flexible scheduling to meet business needs.

Skills

Supervisor experience

Communication skills

MICROS POS knowledge

Education

Hotel/Restaurant Management degree (asset)

Tools

MICROS POS

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

ROLE & RESPONSIBILITIES

• Supervise staff and ensure that customer expectations are exceeded at all times
• A leader in daily communication on guest feedback, employee performance and notes from the days shift
• Support the recruitment, training, coaching, and ongoing management of staff.
• Lead and execute weddings, conferences and signature events; ensure that no detail is missed and the event is delivered flawlessly
• Assist with cocktail creation and menu development. Let your passion shine!
• Assist with inventory management; oversee proper unpacking of weekly orders, ensuring storage locations are neat and tidy at all times and part of the monthly counting ensuring accuracy and attention to detail
• Able to address customer complaints or issues, and resolve matters as expediently as possible
• Oversee food storage and dining areas, ensuring that the facility remains in compliance with safety regulation and health codes
• Daily billing and financial responsibilities to be completed accurately and efficiently
• Provide support across multiple venues and outlets as required, contributing to overall operational success
• Demonstrate flexibility in scheduling and workflow to meet the needs of the business, ensuring all responsibilities are completed to a high standard
• Maintain clean, organized food and beverage areas and champion exemplary food hygiene practices.

REQUIRED SKILLS & QUALIFICATIONS

• 1+ year of supervisor experience in a hotel or restaurant industry
• Degree in Hotel/Restaurant Management or related discipline is an asset
• Flexible to work various shifts (early mornings, late evenings, weekends, split shifts)
• Excellent communication skills, both verbal and written
• Demonstrates basic computer proficiency, including working knowledge of MICROS or similar point-of-sale (P.O.S.) systems (considered an asset).
• Highly organized individual with the ability to handle numerous tasks at one time
• Demonstrated leadership abilities and effective people-management skills
• Ability to obtain and/or maintain any government required licenses, certificates or permits

About Us

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun. Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Equal Employment Opportunities

Information Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups.

Pursuit fulfills the dreams of friends, families, and travelers through its one-of-a-kind attractions in the world’s most iconic locations. Everyone here works in service of our guests to create inspiring and unforgettable experiences—from gondola operators in Banff to our support teams in Denver.