Staff Housing Coordinator, Banff Office

Brewster Inc.; Banff; Presencial; CAD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pursuit attractions access

50% off for friends

Hotel, dining and retail discounts

Mental health resources

Descripción de la vacante

Pursuit is seeking a detail-oriented Housing Coordinator in Banff to manage bed allocations, occupancy records, and housing logistics. The role covers check-ins/outs, keys, inspections, and coordination with the Facilities Team for repairs.

You will also assist with orientations, distribute information to new residents, and support Pursuit’s housing policies. Strong data entry and communication skills are essential.

Formación

• 3+ years in admin/coordinator/ops in hospitality or housing.
• Customer-facing experience handling inquiries and services.
• Valid Class 5 Alberta driver’s license.
• Strong org skills for bed allocations and occupancy records.
• Attention to detail in data entry and reporting.
• Ability to multi-task and prioritize duties.
• Excellent verbal and written communication with staff and residents.
• Strong problem-solving for housing inquiries with empathy.
• Ability to build positive relationships with staff and partners.
• Proficient in MS Office; Rent Manager or willingness to learn.

Responsabilidades

• Coordinate housing allocations and update occupancy reports.
• Assist with check-ins/outs, keys, and room inspections.
• Support room cleaning and furniture assembly.
• Provide front-line housing inquiries support to team.
• Coordinate housing orientations and distribute materials.
• Assist Housing Manager with standardized housing policies.
• Lead contact for minor maintenance requests; coordinate major repairs.
• Support front-line P&C inquiries for Banff office.

Conocimientos

Administrative coordination experience

Customer-facing experience

Class 5 Alberta Driver's License

Bed allocations & housing logistics

Data entry & reporting accuracy

Multi-tasking & prioritization

Verbal & written communication

Housing inquiries problem-solving

Relationship-building with staff/part?

MS Office Suite proficiency

Rent Manager experience / willingness

Herramientas

Rent Manager

Microsoft Office Suite

Descripción del empleo

ROLE & RESPONSIBILITIES

• Coordinate the housing allocation process by maintaining bed assignment records and updating occupancy reports
• Assist with room check-ins/outs, key management, and room inspections
• Support with room cleaning and furniture building
• Provide front-line support to team members with housing-related inquiries or concerns
• Help coordinate housing orientations and distribute informational materials to new residents
• Support the Housing Manager in implementing standardized housing policies and procedures
• Act as the first point of contact for minor housing maintenance requests and coordinate with the Facilities Team for larger repairs
• Assist with front-line team member support for general P&C inquiries in the Banff office

REQUIRED SKILLS & QUALIFICATIONS

• Experience working in an administrative, coordination or operations support role, preferable in hospitality, housekeeping, or housing
• Previous experience in a customer-facing role, dealing with inquiries, resolving concerns, or supporting resident or employee services
• Must posses a valid Class 5 Alberta Drivers License
• Strong organizational abilities to manage bed allocations, occupancy records, and housing logistics
• Attention to detail for accurate data entry, record-keeping, and reporting
• Ability to multi-task and prioritize daily administrative and operational duties effectively
• Excellent verbal and written communication skills to liaise with team members, contractors, and residents
• Strong problem-solving abilities to handle housing-related inquiries or concerns with empathy and efficiency
• Ability to build positive relationships with staff and external partners
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) for data entry, reporting, and communication
• Experience with property management software (e.g., Rent Manager) or willingness to learn

This is a salaried role.

About Us:

We’re more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included. Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica. Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun. Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Equal Employment Opportunities

Information Pursuit is an Equal Opportunity Employer committed to diversity in the workplace.

We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation.

We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups.

Please contact our Talent & Acquisition Team at [e-mail]. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly. Pursuit fulfills the dreams of friends, families, and travelers through its one-of-a-kind attractions in the world’s most iconic locations. Everyone here works in service of our guests to create inspiring and unforgettable experiences—from gondola operators in Banff to our support teams in Denver.