Maintenance Manager / Superintendent

Urentottawa; Ottawa; On-site; CAD 55,000 - 60,000; Full time

Job summary

A leading property management company seeks an experienced Maintenance Technician in Ottawa. This full-time permanent role involves ensuring property upkeep, providing excellent customer service to tenants, and overseeing maintenance operations. Candidates should have valid licensing and experience in facilities maintenance, along with the physical ability to perform various tasks.

Qualifications

• Valid driver's license in good standing required.
• 5+ years experience in maintenance, contracting, or construction preferred.
• WHMIS training and safety training is considered an asset.

Responsibilities

• Provide professional customer service to tenants and maintain positive relations.
• Coordinate maintenance and inspections to ensure compliance with laws and standards.
• Conduct repairs on heating, cooling, plumbing, and electrical systems.

Skills

Organizational skills

Record-keeping

Problem-solving

Effective communication

Multitasking

Education

High school diploma

Job description

• Provide responsive, professional customer service to all tenants in order to build positive tenant relations and communications.
• Preparation of units for new tenants, including assembling new furniture, hanging washroom fixtures, and ensuring all furnishings are installed and operating.
• Coordinate ongoing maintenance and inspections to comply with all relevant laws, codes, and company policies.
• Keep the properties healthy, habitable, presentable, and operational.
• Maintain a high level of maintenance and repair standards and follow up.
• Ensure no water damage.
• Conduct regular property visits to ensure no break-ins, illegal tenants, or vandalism.
• Determine what is needed for the properties to withstand any environmental changes.
• Maintain records of repairs and invoices.
• Negotiate service contracts when necessary.
• Schedule and inspect work.
• Hire and supervise 3rd party companies when needed.
• Assist in the development of budgets for the upkeep of equipment and property structures.
• Conduct repairs on the company or building’s equipment such as heating and cooling systems, plumbing systems, or electrical systems.
• Perform general aesthetic upkeep which can include painting, basic carpentry, or landscaping.
• Handle pest control issues by spraying insecticide or coordinating with the appropriate professionals.
• Ensure locks are functioning properly and respond when there are issues.
• Maintain and carry out a calendar of monthly and annual equipment checkups or repairs.
• Provide after-hours emergency service when required.
• Respond to tenant questions, concerns, emergencies, and complaints in a timely manner.

Required Skills :

• Able to forecast the need for improvements before they become issues.
• Strong organizational skills.
• Record-keeping and invoicing abilities.
• Ability to work in various temperatures.
• Physical ability to lift heavy objects; should be in overall good physical health.
• Problem-solving skills for basic issues that may arise on the job.
• Timely response to emergencies and the ability to prioritize important work.
• Effective communication of issues or problems to upper management while collaborating with staff members.
• Ability to organize calendars and appointments, especially for regular maintenance.
• Multitasking abilities to juggle various appointments and requests.
• Shows initiative and demonstrates accountability.

Qualifications :

• Possess a valid driver’s license in good standing.
• Possess a clean background check if requested.
• Any trades licensing is considered a strong asset.
• Knowledge of electrical and plumbing systems for day-to-day tasks.
• Ability to complete routine plumbing repairs is an asset.
• Knowledge of heating and air conditioning units, plumbing systems, and electrical systems.
• Advanced understanding of maintenance equipment, procedures, and techniques.
• Proven ability to comply with operational policies, procedures, codes, and regulations.
• Previous maintenance, contracting, or construction work for at least 5 years is preferred.
• WHMIS training and any other health and safety training is preferred.
• Connections within the trades industry are an asset.
• Must own a cellular phone.
• High school diploma is the minimum education requirement.
• Must be able to read, write, and speak fluent English.
• Possess the ability to connect with a variety of personalities on the phone and in person.
• Available to be on call and respond to maintenance requests on nights and weekends.

Job Type : Full-time permanent

Salary : $55,000-$60,000 / year in wages and living expenses plus bonus.

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