Maintenance Manager – Landscape Operations

Mustang Landscape & Design Ltd.; Victoria; On-site; CAD 55,000 - 75,000; Full time

Job summary

Mustang Landscape & Design Ltd. in Victoria is seeking a hands-on Maintenance Manager for landscape operations.

This field-based role leads our maintenance team and oversees day-to-day operations across residential properties, blending field work with administrative planning. You’ll split time between the office and in the field, coordinating crews, managing schedules, meeting client needs, and ensuring work meets Mustang’s high standards.

Qualifications

• Experience in landscape maintenance and confident leading a team in the field.

Responsibilities

• Lead & Support the Maintenance Team
• Oversee the day-to-day operations of 2-3 maintenance crews
• Supervise and communicate with crew members to ensure work meets company and client standards
• Learn the individual strengths and areas for development of team members and use them effectively
• Provide on‑site support, leadership, coaching, and training
• Assist with onboarding and hands‑on training of new team members
• Monitor crew productivity, attendance, and safety
• Maintain a positive, professional, and supportive team environment
• Provide clear communication to crews in person, by phone, text, or email

Job description

Maintenance Manager – Landscape Operations

This is a field-based management position, not only a desk job.

Mustang Landscape is growing, and we’re adding to our team this fall. We are looking for an experienced, hands‑on Maintenance Manager to lead our landscape maintenance team and oversee day‑to‑day operations across our residential properties.

If you enjoy being out in the field, working with a team, solving problems, building client relationships, and having a role where no two days are exactly the same, this could be a great fit.

Approximately 8–12 hours per week will be spent in the office handling scheduling, communication, planning, and administrative tasks. The rest of your time will be spent in the field, supporting crews, visiting properties, meeting with clients, troubleshooting issues, and making sure work is completed to Mustang’s standards.

One of the best things about this role is the variety.

Your day might include checking in with a crew at a property, walking a site with a client, helping troubleshoot a landscape issue, adjusting the maintenance schedule, organizing materials, training a team member, reviewing upcoming seasonal work, or identifying additional work that would benefit a client.

You’ll be managing people, properties, schedules, and priorities, so being able to adapt and think on your feet is essential. You enjoy a challenge, are a natural problem‑solver, and are comfortable multitasking when there’s lots on the go.

This is a role for someone who likes to stay busy, enjoys working outdoors, and would rather spend their day solving real‑world problems than sitting behind a desk.

What You’ll Do

Lead & Support the Maintenance Team

Oversee the day-to-day operations of 2-3 maintenance crews

Supervise and communicate with crew members to ensure work meets company and client standards

Learn the individual strengths and areas for development of team members and use them effectively

Provide on‑site support, leadership, coaching, and training

Assist with onboarding and hands‑on training of new team members

Monitor crew productivity, attendance, and safety

Maintain a positive, professional, and supportive team environment

Provide clear communication to crews in person, by phone, text, or email

Manage Properties & Field Operations

Conduct regular site visits to assess landscape health, crew performance, and client needs

Ensure seasonal maintenance tasks are completed on time, including mulching, annual plantings, pruning, and leaf cleanups

Review property history and previous work to help plan upcoming maintenance

Monitor notes and updates from crew members and follow up on issues as required

Coordinate irrigation maintenance and repairs with the Operations Manager

Coordinate tool and equipment maintenance and repairs

Identify issues on properties and determine appropriate next steps

Help crews stay organized, productive, and equipped to complete their work

Schedule & Coordinate Crews

Create and manage weekly schedules and daily assignments for maintenance crews

Balance crew availability, project requirements, deadlines, and client needs

Plan ahead for upcoming work and seasonal demands

Communicate schedule changes and last‑minute updates to crew members

Work closely with the Operations Manager to ensure staffing and scheduling needs are met

Build Strong Client Relationships

Act as a primary point of contact for maintenance clients

Respond to client questions, requests, and concerns in a timely and professional manner

Conduct property walkthroughs and client meetings

Check in with clients when visiting their properties and keep communication personal and proactive

Identify potential improvements or additional services that would benefit a property

Keep clients informed about upcoming work, changes, delays, and recommendations

Build trust by being knowledgeable, approachable, and responsive

Planning & Administration

Maintain property‑specific notes and seasonal maintenance plans

Assist with procurement of plants, mulch, fertilizer, and other materials

Prepare for upcoming work by ensuring crews have the tools, materials, and information they need

Create estimates for maintenance‑related work using QuickBooks Online

Review client history and project information when preparing estimates

Document work, materials, equipment, and other project details accurately

Health & Safety

Enforce Mustang’s health and safety procedures and PPE requirements

Identify and address potential hazards on job sites

Ensure crews are working safely and following company procedures

Participate in safety meetings and help reinforce a strong safety culture

Document and communicate incidents when they occur

What We’re Looking For

We’re looking for someone who is experienced in landscape maintenance and confident leading a team in the field