Maintenance Coordinator

Penske; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

Penske is seeking a Maintenance Coordinator in Ottawa to manage inventory and administrative processes, ensuring operational efficiency and customer satisfaction. The role involves overseeing inventory productivity, analyzing processes, and assisting financial management. Ideal candidates will have strong communication skills and experience in customer service and operations.

Qualifications

• Minimum of 2 years experience in customer service and operations.
• Experience in service and parts departments preferred.

Responsibilities

• Oversee inventory productivity and maintain optimal inventory levels.
• Analyze processes such as inventory management and maintenance profitability.
• Assist branch financial manager with performance insights.

Skills

Interpersonal Skills

Communication

Education

High school diploma or equivalent

Degree

Tools

Microsoft Office Suite

Job description

Position Summary:

The Penske Maintenance Coordinator position focuses on managing inventory and administrative processes at the branch(es) to support maintenance operational efficiency, customer satisfaction, and profitability.

Location: 2323 Stevenage Dr. Ottawa, ON K1G 3W1

Schedule: Monday to Friday, 12:00pm - 8:30pm

Major Responsibilities:

Inventory Productivity:

• Oversee inventory productivity to ensure timely service support and minimize inventory loss.
• Maintain optimal inventory levels through ordering parts via sourcing procedures, partnering with Centralized Parts Ordering, and ensuring timely, defect-free deliveries.
• Receive, store, and organize parts; update PartsNet promptly; conduct regular inventory cycle counts.
• Manage battery and tire inventories, ensuring proper quantities and organization.
• Ensure warranty items are shipped and received on time; follow up on returns and warranty claims with the warranty department.
• Collaborate with the Customer Service Coordinator to schedule repairs as parts become available.
• Support vendor relationships and ensure correct processing of payments.

Process Analytics:

• Analyze processes such as inventory management, maintenance profitability, warranty campaigns, and cycle counts.
• Identify issues and recommend solutions using systems like ServiceNet or AS400.

Other Responsibilities:

• Assist the branch financial manager with performance and profitability insights.
• Complete projects and tasks assigned by the Branch and District Financial Managers.

Qualifications:

• High school diploma or equivalent required; degree preferred.
• Strong interpersonal and relationship-building skills.
• Excellent written and verbal communication skills.
• Minimum of 2 years experience in customer service and operations; experience in service and parts departments preferred.
• Proficient in Microsoft Office Suite.
• Reliable attendance and willingness to travel as needed.
• Ability to pass background checks and drug screening.

Physical Requirements:

Must be able to read, communicate, analyze information, and perform physical tasks such as standing, walking, sitting, and lifting up to 25 lbs. Vision abilities include close, distance, peripheral, and depth perception.

Compensation: $27.00 - $30.00 per hour

Career Opportunities: Over 20 paths in sales, operations, finance, and service

Penske is committed to employment equity and accessibility. Reasonable accommodations are available upon request. Contact Emily Wheaton at [e-mail] for accommodation requests.