Mail Clerk (12 months)

Teck Resources Limited; Vancouver; On-site; CAD 49,000 - 60,000; Full time

Job summary

Teck Resources Limited in Vancouver is seeking a Mail Clerk to support the Vancouver offices (550+ employees). You will manage mailroom operations, courier coordination, and delivery services across departments.

The role requires 1–2 years of office experience, proficiency in MS Office, and strong time management. You will work in a fast-paced team, handle shipping requests, and assist with customs clearance for international shipments.

Qualifications

• 1-2 years’ previous office experience is necessary in a similar office role; previous Reception experience an asset.
• Proficiency in MS Office, including Word, Excel and Outlook applications
• Demonstrated ability to work under pressure, meet tight deadlines and efficiently handle changing priorities
• Must possess strong time management skills and attention to detail
• Proven track record to establish and maintain effective working relationships by exercising tact and diplomacy while maintaining the highest levels of customer service

Responsibilities

• Be the primary point of contact for courier and shipping vendors while addressing service-related issues.
• Accurately sort incoming packages and documents, and provide regular distribution, pick-up, and delivery service daily to all departments.
• Coordinate employee shipment requests, special deliveries and office pickups for delivery by courier or through Canada Post.
• Code and submit courier and shipping invoices.
• Monitor postage meter to ensure adequate postage.
• Maintain shipment records, tracking information and follow up on delivery issues as required.
• Liaise with shipping providers, office supply companies and assist with RFP processes for local and international courier services.
• Assist with customs clearance of international shipments arriving to Vancouver Offices and conduct audits for said shipments regularly.
• Coordinate records management activities, including Iron Mountain pickups and deliveries.
• Order office supplies and ensure adequate stock; coordinate special supply requests for business groups.
• Ensure photocopy areas have adequate supply of paper
• Order business cards as requested
• Assist with ergonomic installment requests from office staff and follow procedures.
• Assist with moving of boxes, equipment and supplies as required
• Maintain a clean and orderly Mailroom and tidy other areas of the office
• Provide kitchen, Reception and other absence coverage for Office Services team as required
• Assist all personnel in the office as required in a helpful and professional manner
• Various special projects or other duties as may be assigned.

Skills

MS Office proficiency

Time management

Attention to detail

Customer service

Tools

MS Office

Job description

Located in the heart of downtown Vancouver, between the Pacific Ocean and the Coast Mountains, Teck’s Corporate Office sits in one of Canada’s most culturally diverse cities.

Surrounded by world-renowned nature and globally inspired cuisine, the office brings together many of Teck’s corporate functions - all working toward Teck’s purpose of providing the essential resources the world relies on.

Role Overview

Reporting to the Manager, Office Services, the Mail Clerk will aid with office support for the Vancouver offices (over 550 employees). This outstanding candidate will provide mailroom and various other office and delivery services!

Key Responsibilities

• Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
• Be the primary point of contact for courier and shipping vendors while addressing service-related issues.
• Accurately sort incoming packages and documents, and provides regular distribution, pick-up, and delivery service daily to all departments.
• Coordinate employee shipment requests, special deliveries and office pickups for delivery by courier or through Canada Post.
• Code and submit courier and shipping invoices.
• Monitor postage meter to always ensure adequate postage.
• Maintaining shipment records, tracking information and following up on delivery issues as required.
• Liaise with shipping providers, office supply companies and assist with RFP process for local and international courier services while addressing service concerns as needed.
• Assist with customs clearance of international shipments arriving to Vancouver Offices and conducts audits for said shipments regularly while adhering to customs clearance policy.
• Coordinate records management activities, including Iron Mountain pickups and deliveries.
• Order office supplies and ensures an adequate stock is maintained. Coordinate special supply requests for business groups as needed.
• Ensure photocopy areas have adequate supply of paper
• Order business cards as requested
• Assist with ergonomic installment requests from office staff and follows procedure.
• Assist with moving of boxes, equipment and supplies as required
• Maintain a clean and orderly Mailroom and tidy other areas of the office
• Provide kitchen, Reception and other absence coverage for Office Services team as required
• Assist all personnel in the office as required in a helpful and professional manner
• Various special projects or other duties as may be assigned.

Qualifications

• 1-2 years’ previous office experience is necessary in a similar office role; previous Reception experience an asset
• Proficiency in MS Office, including Word, Excel and Outlook applications
• Demonstrated ability to work under pressure, meet tight deadlines and efficiently handle changing priorities
• Must possess strong time management skills and attention to detail
• Proven track record to establish and maintain effective working relationships by exercising tact and diplomacy while maintaining the highest levels of customer service
• Must show capability to learn new skills and processes within an assigned timely manner
• Enjoys working in a team environment and can also work independently with little direction
• Possess a helpful, positive and professional demeanour
• Must have excellent oral and written skills

Pay Range: CAD $49,000 - $60,000 per year

The actual amount offered is determined based on the successful candidate’s relevant experience, skills, and competencies and considers internal equity.

Why Teck

At Teck, your work matters—to the world, to our communities and to your future.
As a leading Canadian resource company, we focus on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love. We do this guided by our values that, together, form The Teck Way. At Teck, you’ll find purpose-driven work, a culture of respect and inclusion, and the opportunity to grow your career while helping build a better world.