Clerk, Casual

Compass Group Canada; Ottawa; On-site; CAD 21,000 - 28,000; Full time

Job summary

Compass Group Canada is hiring a Mailroom Clerk in Ottawa to sign for, direct, and record all incoming Canada Post deliveries and to deliver, slot, and sort mail throughout the day. You’ll process internal and external mailings and notify staff of large packages, ensuring timely and accurate delivery.

Required are a secondary school diploma and basic math, 6 months of customer service/office/mailroom experience, and proficiency in MS Word/Excel.

Qualifications

• Completion of secondary school and basic math skills.
• 6 months prior experience in customer service/office services/mailroom.
• Intermediate knowledge of MS Word, MS Excel.
• Knowledge and experience using postage metering machine and courier processing online as an asset.
• Strong communication and customer service skills.
• Readily available to work.
• Able to lift 50 lbs.

Responsibilities

• Sign for, record, and direct all incoming Canada Post and courier deliveries.
• Deliver, slot, pick up and sort all incoming and outgoing mail.
• Process internal and external mass mailings.
• Receive incoming couriers and notify intended recipient(s) as soon as possible.
• Maintain accurate records of urgent business mail delivery.
• Ensure all lookups mail is processed, counted, and logged.
• Notify individual staff by e-mail or telephone of larger boxes and deliveries.
• Cover staff on vacation or absence.
• Other duties as required

Skills

Customer service

Office support

MS Word

MS Excel

Effective communication

Able to lift 50 lbs

Education

Secondary school diploma

Basic math

Tools

Postage metering machine

Courier processing online

Job description

The hourly wage rate for this position is $17.60. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Responsibilities

• Sign for, record, and direct all incoming Canada Post and courier deliveries
• Deliver, slot, pick up and sort all incoming and outgoing mail
• Process internal and external mass mailings
• Receive incoming couriers and notify intended recipient(s) as soon as possible
• Maintain accurate records of urgent business mail delivery
• Ensure all lookups mail is processed, counted, and logged
• Notify individual staff by e-mail or telephone of larger boxes and deliveries
• Cover staff on vacation or absence.
• Other duties as required

Skills/Qualifications

• Completion of secondary school and basic math skills
• 6 months prior experience in customer service/office services/mailroom
• Intermediate knowledge of MS Word, MS Excel
• Knowledge and experience using postage metering machine and courier processing online as an asset
• Strong communication and customer service skills
• Readily available to work
• Able to lift 50 lbs.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.