MAC Southcentre - Keyholder Part Time - Calgary AB

The Estee Lauder Companies Inc.; Calgary; On-site; CAD 42,000 - 54,000; Full time

Job summary

The Estee Lauder Companies Inc. in Calgary, Alberta, is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager, ensuring smooth daily operations and delivering inspirational, authentic customer service.

You will lead by example, coach the sales team, and handle cash reconciliation, opening and closing the store on a rota basis, contributing to a long-term career in prestige beauty. Your experience in retail and cosmetics, along with a proactive, customer-first mindset,

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Supervisory experience including coaching/mentoring to achieve sales targets.
• Cash reconciliation experience desirable.
• Willingness to work retail hours incl. days, nights, weekends and events.

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth daily operations.
• Lead by example to coach and motivate sales team.
• Deliver inspirational customer service to meet sales and service targets.
• Carry out start/end of day cash reconciliation.
• Open and close the store on a rota basis.

Skills

Coaching/Mentoring

Customer service

Cash handling

Retail experience

Tools

Retail POS software

Job description

DescriptionWe are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.QualificationsProven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview