MAC Core - 12 Hour Key Holder - Calgary, Alberta

The Estee Lauder Companies Inc.; Calgary; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive remuneration and benefits

Job summary

The Estée Lauder Companies Inc. in Calgary, Alberta, is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager.

You will coach and mentor the sales team, provide inspirational, authentic and personalized customer service, and manage cash reconciliation with opening/closing duties on a rota basis. Ideal candidates have retail experience in cosmetics, strong leadership, and availability to work retail hours including nights and weekends.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead by example to deliver inspirational customer service and achieve sales targets.
• Coach and mentor the sales team to maintain high service standards.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Support Store Manager and Assistant Manager in the smooth running of the store.

Skills

Coaching

Customer service

Cash handling

Retail experience

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

• competitive remuneration and benefits package.

Qualifications

Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview