MAC Southcentre - Assistant Manager - Calgary, AB

The Estée Lauder Companies; Calgary; On-site; CAD 42,000 - 54,000; Full time

Job summary

The Estée Lauder Companies in Calgary is seeking an Assistant Store Manager to support the Store Manager in leading and coaching a team of Sales Associates to meet sales, service and operational targets.

You will drive inspirational customer experiences, mentor peers, manage daily store operations and ensure a smooth guest journey through every interaction. This role offers growth opportunities within a prestige beauty brand.

Qualifications

• Proven retail experience in cosmetics or luxury brands.
• Ability to coach and mentor others to achieve sales and service targets.
• Experience with inventory management and cash reconciliation.
• Proficient in POS software and Microsoft Office.
• Ability to work days, nights, weekends and events in a fast-paced retail environment.

Responsibilities

• Support the Store Manager to lead, coach and develop the Sales Associates to achieve sales, customer service and operational targets.
• Provide inspirational, authentic and personalized customer service to guests.
• Oversee daily store operations including inventory and cash handling.

Skills

Retail experience

Coaching/mentoring

Customer service

Inventory management

Cash reconciliation

POS software

Microsoft Office

Team leadership

Tools

POS software

Microsoft Office

Job description

DescriptionWe are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.QualificationsProven retail experience preferably within cosmeticsThe ability to provide inspirational, authentic and personalized customer servicePrevious supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targetsRetail operations experience including inventory management and cash reconciliationAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale softwareProficient in Microsoft OfficeApplicants must be able to provide proof of right to live and work in the country if invited to attend for interview