M365 Solutions Specialist

University of Toronto; Toronto; On-site; CAD 85,000 - 108,000; Full time

Job summary

The M365 Solutions Specialist at MedIT, Temerty Faculty of Medicine, University of Toronto, will optimize workflows using Microsoft 365. Working with clients and M365 Architects, you will design and implement user-friendly solutions and provide hands-on programming support to enhance efficiency and innovation across the Faculty.

Responsibilities include assessing requirements, improving performance and security of SharePoint and related services, gathering requirements, developing enterprise

Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four years of experience with M365 development and administration, ideally in a higher education environment.
• Strong understanding of Microsoft 365 suite, including SharePoint, Teams, and Office applications.
• Possesses knowledge of related technologies such as SQL server, MS Windows Server, Azure, Microsoft 365, and Active Directory.
• Proven experience with Power Platform, including PowerApps, Power Automate, and Power BI.
• Demonstrated development experience, with the ability to do custom development for M365 products.
• Experience in working in an Agile environment.
• Strong communications skills to communicate effectively with both highly-technical and non-technical users.
• Strong interpersonal to effectively work with a wide range of faculty, staff, and students.

Responsibilities

• Assessing client system requirements, business processes, and user needs, and proposing effective solutions using the Microsoft 365 (M365) suite.
• Analyzing the performance and efficiency of current client systems (e.g., SharePoint), developing technical improvements, and ensuring system security and integrity.
• Gathering requirements from clients and working closely with M365 Solution Architects to create and implement user-friendly solutions that streamline workflows and improve client processes.
• Collaborating with M365 Solution Architects to develop and implement Enterprise offerings, rollout, and implementation across Temerty Medicine.
• Developing, testing, and modifying programming code within the M365 suite based on client needs.
• Evaluating new M365 tools and updates to assess risks and/or opportunities.
• Addressing client service requests for M365, troubleshoot issues, update documentation, and train end-users on M365 features and best practices.

Skills

M365 development

M365 administration

SharePoint

Power Platform

PowerApps

Power BI

SQL Server

Education

Bachelor's Degree or equivalent

Tools

Azure

Microsoft 365

Active Directory

MS Windows Server

Power Platform

Job description

Faculty/Division: Temerty Faculty of Medicine

Department: MedIT

Campus: St. George (Downtown Toronto)

Req ID: 50510

Your opportunity: MedIT provides information technology support for the Temerty Faculty of Medicine. Our mission is to partner and collaborate with clients, University, and third parties to determine value based, sustainable technology solutions that enable the Faculty to achieve its academic mission.

Working under the guidance and supervision of the M365 Lead Architect, the M365 Solutions Specialist will play a key role in optimizing workflows within Temerty Medicine using the Microsoft 365 suite. You’ll work alongside clients and M365 Solution Architects to design and implement tailored, user-friendly solutions while providing hands‑on programming support. This role offers a unique opportunity to deepen your expertise in M365 products and leverage that knowledge to enhance efficiency and innovation across the Faculty.

Your responsibilities will include:

• Assessing client system requirements, business processes, and user needs, and proposing effective solutions using the Microsoft 365 (M365) suite
• Analyzing the performance and efficiency of current client systems (e.g., SharePoint), developing technical improvements, and ensuring system security and integrity.
• Gathering requirements from clients and working closely with M365 Solution Architects to create and implement user-friendly solutions that streamline workflows and improve client processes.
• Collaborating with M365 Solution Architects to develop and implement Enterprise offerings, rollout, and implementation across Temerty Medicine
• Developing, testing, and modifying programming code within the M365 suite based on client needs.
• Evaluating new M365 tools and updates to assess risks and/or opportunities
• Addressing client service requests for M365, troubleshoot issues, update documentation, and train end-users on M365 features and best practices.

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience
• Minimum four years of experience with M365 development and administration, ideally in a higher education environment
• Strong understanding of Microsoft 365 suite, including SharePoint, Teams, and Office applications
• Possesses knowledge of related technologies such as SQL server, MS Windows Server, Azure, Microsoft 365, and Active Directory
• Proven experience with Power Platform, including PowerApps, Power Automate, and Power BI
• Demonstrated development experience, with the ability to do custom development for M365 products
• Experience in working in an Agile environment
• Strong communications skills (both oral and written) to communicate effectively with both highly-technical and non-technical users
• Strong interpersonal to effectively work with a wide range of faculty, staff, and students
• Ability to work well as a team member in multi-professional environment and as an individual contributor

Assets (Nonessential):

• Work experience in a university, government, or healthcare setting
• Certifications such as Microsoft 365 Fundamentals, Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), and Microsoft Certified Solutions Developer (MCSD), or Microsoft Certified: Information Protection Administrator

To be successful in this role you will be:

• Adaptable
• Communicator
• Multi-tasker
• Organized
• Problem solver
• Resourceful
• Team player

Closing Date: 10/30/2026, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 12 -- $84,564 with an annual step progression to a maximum of $108,145. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Information Technology (IT)

Divisional HR Office Email: [e-mail]

Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

Accessibility Statement The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail].