Luxury Residential Concierge: Elevate Tenant Experience

Tricon Living

Toronto

On-site

CAD 47,000 - 63,000

Full time

3 days ago

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Benefits offered by this job

Benefits package

Incentive opportunity

Job summary

Tricon Living in Toronto seeks a Concierge for The James, a luxury rental community. This on-site role focuses on delivering hospitality-driven service, exceptional resident experiences, and professional daily operations.

You’ll anticipate needs, coordinate with internal teams, and maintain a polished presence in a high-touch environment. Requirements include at least two years in hospitality or customer service, excellent English communication, flexible schedule, and prior experience with

Qualifications

Strong interpersonal, organizational, and multitasking skills.
High level of discretion, sound judgement, and attention to detail.
Professional proficiency in English, with clear written and verbal communication.
Familiarity with Microsoft Office, Yardi or similar platforms.

Responsibilities

Serve as first point of contact, respond to resident needs, and maintain professional service delivery.
Coordinate requests such as reservations, local services, and resident engagement initiatives.
Support move-ins, liaise with teams, and manage logs and systems.
Monitor access, manage visitors, and oversee safety compliance.
Maintain a polished appearance, professionalism, and confidentiality.