Luxury Market Sales Director: Elevate Client Experience

Tiffany & Co.; Vancouver; On-site; CAD 226,000 - 318,000; Full time

Job summary

Tiffany & Co. in Vancouver seeks a Market Sales Director to lead a portfolio of stores, driving sales growth, clienteling excellence, and operational rigor. You will translate strategy into priorities, build high‑performing teams, and ensure a consistently premium client experience across all locations.

The role demands strategic vision, hands‑on leadership, and a strong track record in luxury retail management, with a focus on growth, profitability, and brand desirability.

Qualifications

• 10+ years of luxury/consumer goods retail management experience.
• Recent business unit or general management experience.
• Knowledge and experience of luxury/consumer goods, including jewelry, apparel, accessories, or cosmetics.
• Strong business and financial acumen.
• A demonstrated track record of success in leading and inspiring retail teams to maximize sales, operating efficiencies, and bottom‑line profit.

Responsibilities

• Own and drive sales performance across the assigned market.
• Translate global and regional strategy into actionable market-level priorities with clear accountability and disciplined execution.
• Build and lead high‑performing market teams and strengthen leadership capability.
• Embed a culture of clienteling and an exceptional luxury client experience across all stores.
• Drive operational discipline, budgeting, and cost control with rigorous execution.

Skills

Luxury retail leadership

Team leadership

Clienteling excellence

Financial acumen

Strategic thinking

Operational discipline

People development

Market leadership

Budgeting

Decision making

Education

Bachelor’s degree in a related field

Job description

Tiffany & Co. in Vancouver seeks a Market Sales Director to lead a portfolio of stores, driving sales growth, clienteling excellence, and operational rigor. You will translate strategy into priorities, build high‑performing teams, and ensure a consistently premium client experience across all locations.

The role demands strategic vision, hands‑on leadership, and a strong track record in luxury retail management, with a focus on growth, profitability, and brand desirability.