Luxury Concierge & Resident Services Specialist

Rhapsody-Property-Management-Services-4; Toronto; On-site; CAD 26,000 - 29,000; Full time

Job summary

Rhapsody is seeking a Concierge for Parkside Square in Toronto. The role involves welcoming residents and guests, handling inquiries, assisting with events, and promoting a sense of community at an upscale rental property.

Ideal candidates have 2+ years in upscale customer service, strong communication skills, and the ability to work evenings and weekends. A high school diploma is required, and the team emphasizes respect, integrity, dedication and transparency.

Qualifications

• Completion of High School or GED.
• 2+ years in upscale customer service/concierge setting preferred.
• Flexibility to work on a rotating schedule (evenings & weekends) is required.

Responsibilities

• Greet residents and guests, answer concierge phone line, manage after-hours package pickup and resident inquiries.
• Provide information and a welcoming environment for residents, customers, vendors and neighbours.
• Know the community and surrounding area to answer questions confidently.
• Build strong relationships with current and future residents and community members.
• Maintain confidentiality and adhere to property guidelines and standards.

Skills

Customer service

Communication

Team player

Education

High School Diploma or GED

Job description

Rhapsody is seeking a Concierge for Parkside Square in Toronto. The role involves welcoming residents and guests, handling inquiries, assisting with events, and promoting a sense of community at an upscale rental property.

Ideal candidates have 2+ years in upscale customer service, strong communication skills, and the ability to work evenings and weekends. A high school diploma is required, and the team emphasizes respect, integrity, dedication and transparency.