Lube Shop Technician

Valet Autowash; Chatham; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in automotive services is seeking a dynamic team leader to enhance customer experience and drive team effectiveness at their Chatham location. This role emphasizes leadership, exceptional customer service, and the ability to multitask in a fast-paced environment. The company values integrity, teamwork, and continuous improvement, offering competitive wages and numerous perks such as health care benefits, training opportunities, and employee discounts. If you are passionate about leading a team and providing outstanding service, this opportunity is perfect for you.

Benefits

Competitive wages with performance-based increases

Training and skill development opportunities

Online and In-Person Educational Training Programs

Opportunity for career advancement

Extended Health Care

Vision Care

24/7 Health and Wellness Services

Life Insurance

Lifestyle and Wellness Benefit

Employee Discounts

Qualifications

• Proven team leader with strong customer service skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Drive team effectiveness and achieve sales and productivity goals.
• Ensure exceptional customer service and maintain company standards.

Skills

Team Leadership

Customer Service

Communication Skills

Multitasking

Microsoft Office Suite

Coaching

Problem Solving

Tools

Microsoft Office

Job description

Position Overview:

Valvoline Express Care at Valet Car Wash is looking for a dynamic, energetic, team-orientated, and friendly person to greet and serve our customers at our Chatham location.

At Valet Car Wash, we are a core value and purpose-driven organization looking for individuals with the same values and vision:

• Continually strive for excellence
• Do the right thing and use good judgment
• Exhibit honesty and integrity
• Service the customer above all else
• Fanatical attention to consistency and detail
• Clean and organized
• Continuous improvement — a base hit every day

What we are looking for:

An enthusiastic proven team leader who can:

• Drive team effectiveness and contribute to the overall achievement of sales, productivity, and budget objectives.
• Support and lead the team consistently through ongoing observation, active listening, training, coaching, and positive team communication.
• Engage and influence the team to set and achieve goals and standards.
• Demonstrate leadership by working directly with team members to get the job done and exemplify standards, expectations, and teamwork.
• Identify opportunities for improvement and make change happen.
• Ensure each customer receives professional and exceptional customer service.
• Ensure the company's health, safety, and maintenance standards are met.
• Provide clear and consistent documented coaching and feedback to support teamwork, job performance, and adherence to the company’s code of conduct and standards.
• Delegate tasks effectively and follow up to provide feedback and recognition.
• Help create, follow through, and execute on business plans while working closely with the manager and regional manager.
• Manage production flow to increase productivity.
• Investigate any inconsistencies in work performance, processes, and company standards code of conduct and address with urgency.
• Control labour and inventory costs.
• Order products and supplies to ensure that the business runs effectively.
• Complete daily walkthrough to ensure all equipment is well maintained and running efficiently. Report any deficiencies to the manager and site maintenance.
• Ensure accuracy of store transactions.
• Actively recruit, support ongoing staff development, recognize, and reward.
• Maintain detailed and accurate documentation and records.
• Maintain high company standards and core values to achieve the company’s mission.
• Share ideas and collaborate effectively with team members and management.
• Support the team and be available to work days, evenings, and weekend shifts.
• Effectively multitask in a busy environment.
• Work confidently in a fast-paced environment.
• Ensure quality control practices are followed.
• Ensure team accountabilities to all standards, policies, and practices are met.
• Confidently use Microsoft Office suite of products and possess proficient data entry skills.

What Sets Us Apart:

• Competitive wages with performance-based wage increases
• Training and skill development opportunities
• Online and In-Person Educational Training Programs
• Opportunity for career advancement
• Extended Health Care
• Vision Care
• 24/7 Health and Wellness Services
• Life Insurance
• Lifestyle and Wellness Benefit
• Personal Dream and Goal Coaching
• Employee Discounts
• Paid Community Volunteer Hours Program
• Staff Appreciation and Group Events

Wage: Starting at $17.20 per hour.

We’re always looking for professional, driven people, so don’t worry if our current job offer is not for you; apply and we’ll get back to you if something fits you!