Loyalty Program Strategy Lead - Cross-Functional

Canadian Tire Corporation; Toronto; On-site; CAD 64,000 - 106,000; Full time

Benefits offered by this job

Comprehensive benefits and retirement

Performance incentives

Continuing Education Programs

Product discounts

Career growth opportunities

Job summary

Canadian Tire Corporation, Limited (CTC) is advancing Triangle Rewards by translating member and market insights into actionable loyalty plans. You will lead cross‑functional initiatives, develop requirements, and ensure governance and execution across banners and channels.

The role requires strong analytic, communication and project-management skills, with experience in loyalty, marketing or product. Competitive benefits and growth opportunities are offered.

Qualifications

• Post-secondary education in business, marketing, strategy or a related field.
• Experience in loyalty, customer strategy or program management.
• Ability to lead cross-functional work in a complex, matrixed organization.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Support loyalty strategy and roadmap; translate insights into actionable plans.
• Lead cross-functional loyalty initiatives across teams.
• Develop business requirements and implementation plans with identified dependencies and risks.
• Monitor program performance with analytics and finance insights.
• Prepare leadership updates, presentations and governance materials.
• Maintain program governance, policies and controls.

Skills

Loyalty strategy

Cross-functional leadership

Project management

Analytical skills

Communication

Education

Post-secondary education in business/marketing/strategy

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Job description

Canadian Tire Corporation, Limited (CTC) is advancing Triangle Rewards by translating member and market insights into actionable loyalty plans. You will lead cross‑functional initiatives, develop requirements, and ensure governance and execution across banners and channels.

The role requires strong analytic, communication and project-management skills, with experience in loyalty, marketing or product. Competitive benefits and growth opportunities are offered.