Loss Prevention Professional, Part-Time, Ottawa (Future Opportunities)

Tiffany & Co; Ottawa; On-site; CAD 29,000 - 39,000; Full time

Job summary

Tiffany & Co. is seeking a Loss Prevention Professional in Ottawa to maintain a secure store environment while delivering the Tiffany Experience to clients.

You will be the ambassador for the brand, blending security controls with exceptional service to protect assets and create memorable client moments. Responsibilities include supporting store operations, deterring theft, and coordinating with leadership on incident management.

Qualifications

• Must have valid security license.
• High school diploma or equivalent.
• Strong customer service orientation.
• Basic computer skills for point-of-sale and security reporting.
• Ability to work retail store hours, including nights, weekends and holidays.
• Must be authorized to work in Canada.

Responsibilities

• Maintain a secure environment for clients and employees and serve as the first point of contact for Tiffany clients.
• Drive sales and service by acting as a Tiffany brand ambassador and supporting store operations.
• Carry out security and back-of-house procedures, including opening/closing, inspections, and incident reporting.

Skills

Security license

Customer service

Retail hours flexibility

Basic computer skills

Authorization to work in Canada

Education

High School Diploma

Job description

Overview

We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.

Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability. We are proud to be a part of an organization that cherishes its rich heritage, while embracing relentless change for the better.

At Tiffany, we uphold the highest standards and live our values in our day-to-day work. Together, we carry on a legacy that transcends time, inspiring others with our remarkable blend of innovation and service excellence.

Responsibilities

The Loss Prevention Professional maintains a secure environment for clients and employees at all times. This role includes serving as ambassador and first point of contact for Tiffany clients and is critical to provide a positive Tiffany experience from beginning to end for each client. Responsibilities include both security and back of house operations and controls.

Sales

Deepen the relationship with our clients to drive lifetime loyalty and spend. Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.

Service

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
• Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey). -Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Security Controls and Operations

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures.
• Assist with facilities repairs and communicate with store team.

Qualifications

Required Qualifications

• Valid Security License.
• High School Diploma.
• Customer service.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends and holidays.
• Must have authorization to work in Canada.

Preferred Qualifications

• Experience in a retail/security environment.
• One year prior experience in a security related position.

Tiffany & Co is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourage applications from people with disabilities. Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us at [e-mail] to let us know and we will work with you to meet your needs. We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.

The hiring range for this position ranges from $20.50- $27.83. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.