Loss Prevention Professional, Full-Time, Yorkdale

Tiffany & Co.; Toronto; On-site; CAD 28,337 - 39,716; Full time

Job summary

A leading luxury jewelry retailer in Toronto is looking for a Loss Prevention Professional to maintain a secure environment and deliver exceptional customer service. In this role, you will act as the first point of contact for clients, preventing theft and ensuring a positive experience. Required qualifications include a valid security license and a high school diploma. The hiring range is $20.57 to $28.83 per hour, reflecting the candidate's skills and experience, with eligibility for sales commission.

Qualifications

• Valid Security License is required.
• Basic computer skills necessary.
• Ability to work retail store hours, including nights, weekends, and holidays.

Responsibilities

• Maintain a secure environment for clients and employees.
• Serve as ambassador and first point of contact for clients.
• Provide exceptional security and operations support.

Skills

Security License

Basic computer skills

Education

High School Diploma

Job description

Overview

We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.

Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability. We are proud to be part of an organization that cherishes its rich heritage while embracing relentless change for the better.

At Tiffany, we uphold the highest standards and live our values in our day-to-day work. Together, we carry on a legacy that transcends time inspiring with our remarkable blend of innovation and service excellence.

Responsibilities

The Loss Prevention Professional maintains a secure environment for clients and employees at all times. This role includes serving as ambassador and first point of contact for Tiffany clients and is critical to provide a positive Tiffany experience from beginning to end for each client. Responsibilities include both security and back of house operations and controls.

Service

• Elevate in store experience consistently delivering memorable moments.
• Demonstrate passion as a Tiffany brand ambassador during every customer interaction.
• Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Customer Survey). Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

Security Controls and Operations

• Provide exceptional security and operations support to drive sales and service.
• Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations, and implement Incident Management Programs procedures.
• Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
• Carry out operations tasks including opening and closing procedures.
• Assist with facilities repairs and communicate with store team.

Qualifications

Required Qualifications:

• Valid Security License.
• High School Diploma.
• Basic computer skills.
• Ability to work retail store hours as necessary, including nights, weekends and holidays.
• Must have authorization to work in the country where the position is based.

Preferred Qualifications:

• Experience in a retail/security environment.
• One year prior experience in a security related position.

Compensation

The hiring range for this position is $20.57 - $28.83 per hour. The rate of pay offered will be dependent upon candidates' relevant skills and experience. This role is eligible for applicable sales commission.

EEO Statement

Tiffany & Co. is committed to fostering a workplace where individual differences are recognized, appreciated, and respected and encourage applications from people with disabilities. Accommodations are available for applicants with disabilities throughout the entire hiring process. If you require an accommodation, please contact us at [e-mail] to let us know and we will work with you to meet your needs. We wish to thank all applicants for their interest in Tiffany & Co., but only those selected for an interview will be contacted.