Loss Prevention Associate, Full-Time

uniqloca; Richmond; On-site; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Employee discount

Benefits package

Career advancement

Salary increases

Job summary

UNIQLO Canada Inc. in Richmond Centre is seeking a dedicated full-time Loss Prevention Associate to protect assets and ensure customer and staff safety.

You will implement initiatives with Store Management, train personnel on LP policies, detect shoplifters, and coordinate investigations across the location. The role requires 2+ years in loss prevention, knowledge of Canadian laws, a provincial license, RFID experience, and the ability to lift up to 50 pounds.

Qualifications

• Minimum 2+ years of Loss Prevention or Asset Protection in a multi-unit capacity.
• Full understanding of Canadian federal, provincial and local laws and regulations regarding apprehensions and safety.
• Provincial license required.
• Experience in internal investigations and use of exception reporting systems.
• Experience interfacing with law enforcement and legal professionals on criminal and civil matters.
• Experience with LP technology including CCTV, EAS, Access Control and related systems.
• Familiarity with RFID technology.
• Excellent customer service and written/verbal communication.
• Strong attention to detail and time management.
• Ability to work in a fast-paced environment, both in teams and autonomously.
• Proficiency with MS Office and G-Suite.

Responsibilities

• Implement and execute Loss Prevention initiatives within the location with Store Management and Area LP Manager.
• Assist with training store personnel on LP policies and initiatives.
• Detect shoplifters and safely apprehend subjects; track investigations and incidents.
• Implement loss reduction initiatives and report progress to LP leadership.
• Utilize LP technology (CCTV, Access Control, EAS) to identify and address issues.
• Provide RFID inventory training and resolve operational issues with LP team.
• Assist with RFID cycle counts and financial inventory as directed.
• Communicate with LP team and cross-departmentally to identify issues.
• Perform other duties as assigned.

Skills

Loss Prevention

Legal compliance

Provincial license

Internal investigation

Liaison with authorities

Security tech

RFID knowledge

Customer service

Time management

Teamwork

MS Office & G-Suite

Job description

WE ARE HIRING FULL TIME LOSS PREVENTION ASSOCIATE FOR OUR UNIQLO STORE AT RICHMOND CENTRE!

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price.

Position Overview

• Implementation and execution of all Loss Prevention initiatives and policies within their assigned location in partnership with Store Management and the Area Loss Prevention Manager, to protect the company’s assets and ensure the safety of all customers and employees.
• Assist Store Manager and Area Loss Prevention Manager with training of store personnel on Loss Prevention policies, procedures, and initiatives.
• Detect and identify shoplifters and safely apprehend subjects or recover merchandise accordance with Federal and Provincial laws, as well as company and department policy. Assist the Area Loss Prevention Manager with detection and investigation of internal theft and policy violation incidents on an ongoing basis. Track internal investigations and external theft incidents within the department’s case management system in a timely manner.
• Implement loss reduction initiatives in partnership with store teams and Loss Prevention senior management. Follow up as necessary on throughout the inventory cycle to ensure compliance and report progress to the Store Manager, Area Loss Prevention Manager, and others as directed.
• Utilize Loss Prevention technology equipment including CCTV, Access Control, EAS, and exception-based reporting systems to identify and act on loss and safety issues within assigned location. Utilize technology including exception-based reporting systems to identify dishonest activity both internally and externally.
• Utilize the store RFID Inventory system and be able to provide training to store team members on an ongoing basis. Correct and resolve operational issues in partnership with the store team, Area Loss Prevention Manager, and the LP Inventory Accuracy team.
• Provide direct support to assigned locations for taking of financial inventory, and RFID based cycle counts as directed.
• Regularly communicate with other LP team members, and support cross-communication between store team members, and other departments to identify common issues.
• Other duties as assigned.

What You Bring

• Minimum of 2+ year of related experience in Loss Prevention or Asset Protection in a multi-unit capacity
• Full understanding of Canadian federal, provincial and local laws and regulations regarding apprehensions, safety, and all aspects of Loss Prevention
  • Being provincially licensed is also the requirement for this role
• Demonstrated experience in Internal Investigation including use of exception reporting systems as well as managing external apprehension programs
• Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters
• Experience with Loss Prevention technology and methods, including CCTV, covert surveillance, EAS, Access Control, and Intrusion Detection systems.
• Knowledge of inventory management systems and inventory accuracy principles considered an asset including familiarity with RFID technology
• Excellent customer service and communication skills (both written and verbal)
• Strong attention to detail
• Effective time management skills
• Problem-solver and results oriented
• Ability to work in a fast-paced environment under pressure
• Works well with teams and autonomously
• Knowledge and familiarity with using MS office and G-suite
• Ability to work a flexible schedule based on department and company needs
• Must be able to stand/walk for entire shift and be able to occasionally lift up to 50 pounds
• Regular travel within assigned location(s) is required; other occasional travel may be necessary as per the needs of the business

What We Offer

• Employee Discount at all UNIQLO Canada retail locations
• Comprehensive benefits package (Medical & Dental).
• Career Advancement opportunities and salary increases for committed individuals who consistently generate results.
• Competitive compensation range of $22.00 - $26.00 per hour commensurate with experience

Please note: All job postings at UNIQLO Canada Inc. are to fill existing vacancies within our organization.

AI Usage

As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make the final decisions. All decisions related to screening, interviewing and selection are made by our Talent Acquisition and hiring teams.

UNIQLO Canada is an equal opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates person with disabilities.

We sincerely appreciate the interest and enthusiasm of all applicants. While every application is carefully reviewed, only candidates whose qualifications closely match the requirements of the position will be contacted.

[For internal use ONLY] #LI-POST