Loss Prevention Associate, Full-Time

Jobvite, Inc.; Toronto; On-site; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Employee Discount

Benefits package

Career advancement opportunities

Competitive compensation

Job summary

UNIQLO Canada Inc. is hiring a full-time Loss Prevention Associate for our Toronto Eaton Centre location. The role focuses on implementing loss-prevention initiatives, training staff, and protecting company assets in a high-traffic retail environment.

The ideal candidate has 2+ years of LP experience, is provincially licensed in Ontario, and proficient with CCTV, EAS, RFID, and related systems. A flexible schedule, strong customer service, and the ability to lift up to 50 pounds are required.

Qualifications

• 2+ years of related experience in Loss Prevention or Asset Protection
• Provincially licensed in Ontario
• Experience with internal investigations and exception reporting systems
• Ability to interface with law enforcement and legal professionals
• Experience with LP technology (CCTV, EAS, Access Control) and RFID
• Knowledge of RFID technology and inventory accuracy
• Excellent customer service and communication skills
• Flexible schedule and ability to stand/walk for long shifts, lift up to 50 pounds

Responsibilities

• Implement LP initiatives and policies at the Toronto Eaton Centre in partnership with Store Management and Area LP Manager
• Assist with training store personnel on LP policies and procedures
• Detect shoplifters and safely apprehend subjects in compliance with laws and policy
• Investigate internal theft and policy violations; track cases in the department system
• Utilize LP technology to identify and address loss and safety issues
• Provide RFID-based cycle counts and training on RFID inventory
• Communicate with LP team and store departments to address common issues
• Perform other duties as assigned

Skills

Loss prevention

Asset protection

Customer service

Communication

Time management

Team collaboration

MS Office

G suite

Education

Provincially licensed (Ontario)

Tools

CCTV

EAS

Access control

RFID technology

Intrusion detection

Exception-based reporting

Job description

WE ARE HIRING FULL TIME LOSS PREVENTION ASSOCIATE FOR OUR UNIQLO STORE AT TORONTO EATON CENTRE!

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price.

Position Overview

• Implementation and execution of all Loss Prevention initiatives and policies within their assigned location in partnership with Store Management and the Area Loss Prevention Manager, to protect the company’s assets and ensure the safety of all customers and employees.
• Assist Store Manager and Area Loss Prevention Manager with training of store personnel on Loss Prevention policies, procedures, and initiatives.
• Detect and identify shoplifters and safely apprehend subjects or recover merchandise accordance with Federal and Provincial laws, as well as company and department policy.Assist the Area Loss Prevention Manager with detection and investigation of internal theft and policy violation incidents on an ongoing basis. Track internal investigations and external theft incidents within the department’s case management system in a timely manner.
• Implement loss reduction initiatives in partnership with store teams and Loss Prevention senior management. Follow up as necessary on throughout the inventory cycle to ensure compliance and report progress to the Store Manager, Area Loss Prevention Manager, and others as directed.
• Utilize Loss Prevention technology equipment including CCTV, Access Control, EAS, and exception-based reporting systems to identify and act on loss and safety issues within assigned location. Utilize technology including exception-based reporting systems to identify dishonest activity both internally and externally.
• Utilize the store RFID Inventory system and be able to provide training to store team members on an ongoing basis. Correct and resolve operational issues in partnership with the store team, Area Loss Prevention Manager, and the LP Inventory Accuracy team.
• Provide direct support to assigned locations for taking of financial inventory, and RFID based cycle counts as directed.
• Regularly communicate with other LP team members, and support cross-communication between store team members, and other departments to identify common issues.
• Other duties as assigned.

What You Bring

• Minimum of 2+ year of related experience in Loss Prevention or Asset Protection in a multi-unit capacity
• Full understanding of Canadian federal, provincial and local laws and regulations regarding apprehensions, safety, and all aspects of Loss Prevention
  • Being provincially licensed is also the requirement for this role
• Demonstrated experience in Internal Investigation including use of exception reporting systems as well as managing external apprehension programs
• Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters
• Experience with Loss Prevention technology and methods, including CCTV, covert surveillance, EAS, Access Control, and Intrusion Detection systems.
• Knowledge of inventory management systems and inventory accuracy principles considered an asset including familiarity with RFID technology
• Excellent customer service and communication skills (both written and verbal)
• Strong attention to detail
• Effective time management skills
• Problem-solver and results oriented
• Ability to work in a fast-paced environment under pressure
• Works well with teams and autonomously
• Knowledge and familiarity with using MS office and G-suite
• Ability to work a flexible schedule based on department and company needs
• Must be able to stand/walk for entire shift and be able to occasionally lift up to 50 pounds
• Regular travel within assigned location(s) is required; other occasional travel may be necessary as per the needs of the business

What We Offer

• Employee Discount at all UNIQLO Canada retail locations
• Comprehensive benefits package (Medical & Dental).
• Career Advancement opportunities and salary increases for committed individuals who consistently generate results.
• Competitive compensation range of $22.00 - $26.00 per hour commensurate with experience

Please note: All job postings at UNIQLO Canada Inc. are to fill existing vacancies within our organization.

AI Usage:

As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make the final decisions. All decisions related to screening, interviewing and selection are made by our Talent Acquisition and hiring teams.

UNIQLO Canada is an equal opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates person with disabilities. Candidates that are selected for interviews should advise us if they require accommodation.

We sincerely appreciate the interest and enthusiasm of all applicants. While every application is carefully reviewed, only candidates whose qualifications closely match the requirements of the position will be contacted.

[For internal use ONLY] #LI-POST