UNIQLO Square One Hiring Loss Prevention Associate

Fast Retailing Co.; Mississauga; On-site; CAD 30,307 - 35,817; Full time

Benefits offered by this job

Employee Discount at UNIQLO Canada

Benefits package (Medical & Dental)

Career Advancement opportunities

Competitive compensation

Job summary

UNIQLO Canada Inc. is hiring a full-time Loss Prevention Associate for our Square One location. The role protects assets, ensures customer and staff safety, and enforces LP policies in collaboration with Store Management and the Area LP Manager.

The ideal candidate has 2+ years in Loss Prevention, Canadian licensing for apprehensions, experience with internal investigations, and proficiency with CCTV, EAS, RFID, and related systems. Competitive hourly pay is offered with benefits.

Qualifications

• Minimum 2+ years of Loss Prevention or Asset Protection experience in a multi-unit environment.
• Licensed to operate in Canada for apprehensions and loss prevention activities.
• Experience with internal investigations and exception reporting systems.
• Ability to interact with law enforcement and legal professionals.
• Knowledge of Loss Prevention technologies including CCTV, EAS, access control, and RFID.

Responsibilities

• Implement Loss Prevention initiatives and policies at the assigned UNIQLO location in partnership with Store Management and the Area LP Manager.
• Assist with training store staff on Loss Prevention policies and procedures.
• Detect shoplifters, apprehend per laws, and assist investigations of internal theft and policy violations.
• Lead loss reduction initiatives and track progress with store teams and LP leadership.
• Utilize LP technology (CCTV, EAS, Access Control, RFID) to identify and address loss and safety issues.
• Provide training on RFID inventory systems to store teams; resolve operational issues with LP and inventory teams.
• Support locations with financial inventory tasks and RFID-based cycle counts.
• Communicate cross-functionally to identify recurring issues; perform other duties as assigned.

Skills

Attention to detail

Customer service

Communication skills

MS Office & G-Suite

Loss prevention knowledge

RFID knowledge

Education

Provincially licensed (Loss Prevention)

Tools

CCTV

EAS

RFID technology

Job description

WE ARE HIRING FULL TIME LOSS PREVENTION ASSOCIATE FOR OUR UNIQLO STORE AT SQUARE ONE SHOPPING CENTRE!

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price.

Position Overview

• Implementation and execution of all Loss Prevention initiatives and policies within their assigned location in partnership with Store Management and the Area Loss Prevention Manager, to protect the company’s assets and ensure the safety of all customers and employees.
• Assist Store Manager and Area Loss Prevention Manager with training of store personnel on Loss Prevention policies, procedures, and initiatives.
• Detect and identify shoplifters and safely apprehend subjects or recover merchandise accordance with Federal and Provincial laws, as well as company and department policy.Assist the Area Loss Prevention Manager with detection and investigation of internal theft and policy violation incidents on an ongoing basis. Track internal investigations and external theft incidents within the department’s case management system in a timely manner.
• Implement loss reduction initiatives in partnership with store teams and Loss Prevention senior management. Follow up as necessary on throughout the inventory cycle to ensure compliance and report progress to the Store Manager, Area Loss Prevention Manager, and others as directed.
• Utilize Loss Prevention technology equipment including CCTV, Access Control, EAS, and exception-based reporting systems to identify and act on loss and safety issues within assigned location. Utilize technology including exception-based reporting systems to identify dishonest activity both internally and externally.
• Utilize the store RFID Inventory system and be able to provide training to store team members on an ongoing basis. Correct and resolve operational issues in partnership with the store team, Area Loss Prevention Manager, and the LP Inventory Accuracy team.
• Provide direct support to assigned locations for taking of financial inventory, and RFID based cycle counts as directed.
• Regularly communicate with other LP team members, and support cross-communication between store team members, and other departments to identify common issues.
• Other duties as assigned.

What You Bring

• Minimum of 2+ year of related experience in Loss Prevention or Asset Protection in a multi-unit capacity
• Full understanding of Canadian federal, provincial and local laws and regulations regarding apprehensions, safety, and all aspects of Loss Prevention
  • Being provincially licensed is also the requirement for this role
• Demonstrated experience in Internal Investigation including use of exception reporting systems as well as managing external apprehension programs
• Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters
• Experience with Loss Prevention technology and methods, including CCTV, covert surveillance, EAS, Access Control, and Intrusion Detection systems.
• Knowledge of inventory management systems and inventory accuracy principles considered an asset including familiarity with RFID technology
• Excellent customer service and communication skills (both written and verbal)
• Strong attention to detail
• Effective time management skills
• Problem-solver and results oriented
• Ability to work in a fast-paced environment under pressure
• Works well with teams and autonomously
• Knowledge and familiarity with using MS office and G-suite
• Ability to work a flexible schedule based on department and company needs
• Must be able to stand/walk for entire shift and be able to occasionally lift up to 50 pounds
• Regular travel within assigned location(s) is required; other occasional travel may be necessary as per the needs of the business

What We Offer

• Employee Discount at all UNIQLO Canada retail locations
• Comprehensive benefits package (Medical & Dental).
• Career Advancement opportunities and salary increases for committed individuals who consistently generate results.
• Competitive compensation range of $22.00 - $26.00 per hour commensurate with experience

Please note: All job postings at UNIQLO Canada Inc. are to fill existing vacancies within our organization.

AI Usage

As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make the final decisions. All decisions related to screening, interviewing and selection are made by our Talent Acquisition and hiring teams.

UNIQLO Canada is an equal opportunity employer. UNIQLO Canada encourages applications from all qualified candidates and accommodates person with disabilities. Candidates that are selected for interviews should advise us if they require accommodation.

We sincerely appreciate the interest and enthusiasm of all applicants. While every application is carefully reviewed, only candidates whose qualifications closely match the requirements of the position will be contacted.