Loss Prevention & Asset Protection Specialist

Inside Lvmh; Vaughan; Hybrid; CAD 34,000 - 41,000; Full time

Benefits offered by this job

Performance-based bonus opportunities

Competitive benefits program

Robust learning and development

Job summary

Sephora Canada in Vaughan is seeking a Loss Prevention Associate to safeguard inventory and provide excellent service on the floor. The role involves surveillance, reporting, and collaboration with mall security and police when needed.

You will have at least 1 year in asset protection, strong communication skills, and the ability to stay calm under pressure. The position requires flexibility to work evenings, weekends, and holidays across multiple locations in the market.

Qualifications

• 1 year of asset protection/loss prevention experience in a retail environment.
• Satisfy and maintain licensing requirements as required by province or local jurisdiction.
• Posess strong written, verbal, interviewing, listening and interpersonal communication skills.
• Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
• Availability to work flexible hours including evenings, weekends and holidays; multiple locations within a market.

Responsibilities

• Provide friendly, professional and knowledgeable service to clients as needed.
• Conduct surveillance on the sales floor and via CCTV to identify theft and deter incidents.
• Prepare reports on theft incidents, merchandise recoveries, accidents and audits.
• Develop relations with internal partners, law enforcement, mall security and retailers.
• Testify in court on behalf of the company when summoned.
• Provide new hire and ongoing employee trainings to maintain store loss prevention awareness.
• Conduct store self-audits, safety inspections and assist with inventory prep across locations.

Skills

Asset protection

Loss prevention

Interpersonal communication

Interviewing skills

Listening skills

Verbal communication

Education

High School diploma or equivalent

Tools

Windows

Microsoft Word

Microsoft Excel

Job description

Sephora Canada in Vaughan is seeking a Loss Prevention Associate to safeguard inventory and provide excellent service on the floor. The role involves surveillance, reporting, and collaboration with mall security and police when needed.

You will have at least 1 year in asset protection, strong communication skills, and the ability to stay calm under pressure. The position requires flexibility to work evenings, weekends, and holidays across multiple locations in the market.