Asset Protection Specialist — Loss Prevention

LVMH Group; Victoria; Hybrid; CAD 34,000 - 41,000; Full time

Benefits offered by this job

Performance bonus

Benefits program

Learning & development

Job summary

Sephora Canada is hiring an Asset Protection Partner in Victoria, BC to protect company assets and work with leadership to uphold operational controls. The role emphasizes loss prevention, surveillance, reporting, and cooperation with law enforcement across multiple store locations.

The position requires at least 1 year in asset protection in retail, strong communication skills, and flexibility to work evenings, weekends, and holidays across 30–40 hours weekly for a full-time schedule.

Qualifications

• 1 year of asset protection/loss prevention experience in a retail environment.
• Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
• Possess strong written, verbal, interviewing, listening and interpersonal communication skills.
• Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
• Proficiency in Windows, Word and Excel is desirable.
• A High School graduate or equivalent.
• Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
• Availability to work at multiples locations within a market.

Responsibilities

• Provide friendly, professional and knowledgeable service to clients as needed.
• Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external thefts.
• Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
• Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
• Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
• Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
• Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
• Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
• Assist store Leadership team with inventory preparation and process.
• Partner with stores and DLPM in the development and execution of shrinkage prevention plans.
• Must meet the required minimum number of weekly shifts/ hours (Full Time: 30-40 hrs/week, Part Time: 16-20 hrs/week).

Skills

Asset protection

Surveillance

Communication

Interpersonal skills

Coaching

Education

High School diploma

Tools

Windows

Word

Excel

Job description

Sephora Canada is hiring an Asset Protection Partner in Victoria, BC to protect company assets and work with leadership to uphold operational controls. The role emphasizes loss prevention, surveillance, reporting, and cooperation with law enforcement across multiple store locations.

The position requires at least 1 year in asset protection in retail, strong communication skills, and flexibility to work evenings, weekends, and holidays across 30–40 hours weekly for a full-time schedule.