Logistics Specialist

Atlas Van Lines (Canada) Ltd.; Oakville; On-site; CAD 45,000 - 70,000; Full time

Job summary

Atlas Van Lines Canada is seeking a dynamic Logistics Specialist to enhance customer experience through exceptional service management. This full-time position involves ensuring on-time deliveries and fostering effective carrier relationships while utilizing strong communication skills and logistical knowledge. Join a respected company committed to quality and customer satisfaction.

Benefits

Drug/extended health/dental benefits

Pension plan

Training opportunities

Qualifications

• Experience in logistics or transportation preferred.
• Excellent communication and interpersonal skills required.
• Effective time management and organizational abilities essential.

Responsibilities

• Exceed customer on-time pick-up and delivery expectations.
• Develop professional carrier relationships to resolve discrepancies.
• Analyze shipping requirements based on modes, rates, and weights.

Skills

Customer service

Effective communication

Time management

Organizational skills

Education

Post-secondary education in logistics/transportation

Tools

Microsoft Office

Job description

Atlas Van Lines Canada - Headquartered west of Toronto in Oakville, Ontario, Atlas Canada has become the "national mover of choice" for thousands of families and companies because of our quality service, ethical business practices, and our ability to provide customers with a positive moving experience. The company was established in 1963 and has provided exceptional value to our customers for over 60 years.

Every day we help you go new places, with expertise in moving and logistics, bringing the world within reach.

Connect Logistics, a subsidiary of Atlas Van Lines Canada is seeking a proactive, motivated and dynamic candidate to join our team! The ideal candidate for our Logistics Specialist role should also possess excellent customer services skills.

Duties include the following

• Freight Covered Every Day (Exceed customer on-time pick-up and delivery expectations; proactive analysis to prevent service failures)
• Customer Relationship (Consistent and professional communications; effective, prompt, and courteous communications with respect to difficult situations and relaying service failures)
• Carrier Relationship (Productive carrier relationship development, AP Discrepancy resolution, cover loads, handling, and management of difficult situations)
• Leverages knowledge and understanding of Modes, Rates, Weights, Volumes, Pallets, Class etc. based on Customer's shipping requirements.
  
  
  

Employment Type & Hours Full-time position with work hours between 800am and 500pm Monday through Friday.

Benefits Drug/extended health/dental/EAP/critical illness/life insurance; pension plan; training opportunities.

• Effective time management and organizational skills
• Excellent communication and interpersonal skills
• Knowledge of Microsoft Office is required
• Ability to establish and maintain effective working relationships with carriers, customers and team members
• Preference will be given to those who have experience and/or post-secondary education in logistics/transportation field.