Logistics Specialist

UberFreight; Montreal; Hybrid; CAD 60,000 - 70,000; Full time

Job summary

Uber Freight seeks experienced customer service specialists to optimize transportation functions, ensuring timely delivery while providing top-notch customer service. Candidates should have a background in Transportation, Supply Chain, or Logistics. This role requires bilingual proficiency in French and offers a hybrid work model.

Qualifications

• 2-3 years of related experience in Transportation / Logistics / Supply Chain.
• Canada transportation experience (over the road) is needed.
• Ability to run BI reports and validate information for insights.

Responsibilities

• Use TMS to facilitate order life cycle and exceed customer expectations.
• Establish relationships with carriers and manage shipment data accuracy.
• Analyze and implement improvements for cost savings.

Skills

Bilingual (French required)

Customer Service

Relationship Management

Proactive Analysis

Education

High school diploma or GED equivalent

Bachelor’s degree in Transportation Logistics or Supply Chain Management

Tools

Transportation Management System (TMS)

Microsoft Tools

Google Tools

Job description

Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to our customers.

Schedule : FT

Job Type : Hybrid

Salary Type : Salary

About The Role

Uber Freight is looking for experienced customer service professionals with a background in the Transportation, Supply Chain or Logistics field. Our specialists will lead transportation functions to ensure accurate, timely delivery of products in the most efficient and cost-effective manner all while providing excellent customer service to our customers.

What The Candidate Will Do

• Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the life cycle of an order
• Exceed customer on time pick-up and delivery expectations
• Establish and maintain effective relationships with carriers contracted to the account as well as other carriers operating in your geographical region
• Review and correct in-bound shipment data integrity, i.e. ISD
• Proactive analysis to prevent service failures
• Proactively develop, recommend and implement cost savings and / or service improvement programs in support of the transportation strategy
• Professional and timely communications
• Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement
• Resolve financial discrepancies in TMS financials (Carrier invoice does not match in TMS and must be reviewed and make a determination; make adjustments in TMS; and, respond to Accounting to deny or approve the additional funds, etc.)
• Train new customer and vendor users on the TMS, demonstrating knowledge of customer business practices and workflow
• Upload and maintain current customer benchmark rates in TMS, OCA or SRG

Basic Qualifications

• High school diploma or GED equivalent
• 2-3 years of related experience in Transportation / Logistics / Supply Chain
• Canada transportation experience (over the road)
• French bilingual required and reside in Montreal, QC region

Preferred Qualifications

• Bachelor’s degree in Transportation Logistics or Supply Chain Management
• Reporting and Analytics (Ability to run BI reports; validate information; understand reports, offer feedback and deliver insights to your manager and or customer contacts on the information contained within the report)
• Knowledge of Microsoft and / or Google Tools

About Uber Freight

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Uber Freight by 2x

Sign in to set job alerts for “Logistics Specialist” roles.

Equipment and Material Logistics Specialist

Pointe-Claire, Quebec, Canada 1 month ago

Greater Montreal Metropolitan Area 2 months ago

60,000.00

70,000.00

2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Create a job alert for this search