Logistics Safety & Service Coordinator

Coca-Cola Canada; Brampton; On-site; CAD 52,000 - 74,000; Full time

Job summary

Charger Logistics, based in Brampton, is seeking a motivated logistics professional to coordinate inbound and outbound freight, build strong relationships with customers and carriers, and ensure on-time, cost-efficient transportation. The role emphasizes service excellence, rate negotiation, and documentation accuracy.

Ideal candidates will have 3+ years in trucking or dispatch, a background in Supply Chain Management, and strong MS Office skills. North American geography knowledge is a plus.

Qualifications

• 3+ years of experience in trucking industry and/or dispatch.
• Educational background in Supply Chain Management (or related area).
• Proven customer service experience in a logistics environment.

Responsibilities

• Serve as the primary point of contact for customers, coordinating inbound and outbound freight.
• Build and maintain relationships with customers, brokers, and carriers to address service risks.
• Analyze lane data, on-time performance and costs to negotiate rates with customers and third-party carriers.
• Communicate with customers, brokers, and carriers to resolve pricing, service levels, and delivery issues.
• Direct and organize logistics activities: obtain shipment rates, negotiate with providers, track shipments, and resolve discrepancies.
• Verify and troubleshoot shipping or customs documentation (PODs, BOL, carrier confirmations).
• Proactively communicate service risks to customers for proper resolution.

Skills

Customer service

Dispatch experience

Truck logistics

North American geography

Education

Supply Chain Management

Tools

MS Office (Excel & Word)

Job description

Charger Logistics, based in Brampton, is seeking a motivated logistics professional to coordinate inbound and outbound freight, build strong relationships with customers and carriers, and ensure on-time, cost-efficient transportation. The role emphasizes service excellence, rate negotiation, and documentation accuracy.

Ideal candidates will have 3+ years in trucking or dispatch, a background in Supply Chain Management, and strong MS Office skills. North American geography knowledge is a plus.